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EYE-Q Vision Care is the Central Valley's leader in eye care, optical, cosmetic and LASIK.
7075 N Sharon Ave, Fresno, CA, 93720, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Excelente
Appointment availability for contact lens checks are terrible and you will end up wasting $75 for the fitting and leaving without a prescription. This is after I expressed concern over the time limitation in regards to appointments.... I had an appointment made at the wrong location only to show up and have to drive across town. They are great if you just want glasses or just an eye check but I don’t particularly like to throw money out the window without leaving with the promised product.
Business response:
Hi Rebecca, we are so sorry about your most recent contact appointment. Feedback is important to us. Would you be interested in speaking with a manager?
The length of wait before procedure, the continual wait after procedure , and the fact that they pack there waiting room to the point it is uncomfortable and unhealthy.
Business response:
Hi Cindi, we are sorry to hear about your disappointment. Feedback is very important to us. Would you be interested in speaking with a manager?
Except for a few long wait times the care I have received has been excellent from the receptionist to the doctors.
It was my first surgery there. Everyone there were wonderful. Very respectful and took their time in explaining things. I have to admit I was a little nervous but after the first surgery I know my next one coming up I will be in good hands.
Business response:
Hi, Bernadette! Thanks so much for taking the time to leave a review! We're happy to hear you had such a positive experience.
Just the best!!!
I have been going to Eye-q and it’s predecessor Vision Care Center for about 25 years (since I was a child!) and most likely will not being going back next year. My recent appointments always end with confusion and frustration. Most recently, I have been trying to get new glasses and contacts since the beginning of April. Now, my eyes are rather complicated, so I do not blame the Dr at all for needing to tweak the prescriptions. However, every time I go to get my glasses or contact rx rechecked, I sit in their office for at ... read more
Business response:
Hi Michelle, thank you for leaving us a review. Feedback is important to us, so we are very sorry you weren't able to get ahold of anyone to voice your concerns. We'd like to make sure you can talk to the right person in management. Would you mind private messaging us your contact information? We are so sorry to hear about your disappointment in your recent visits, and appreciate your time.
Always a great experience. Dr Waldrop is super cool. ♡♡
Business response:
Hi, Kelly! Thanks for your kind words!
EYE-Q Vision Care - Fresno has a 4.6 star rating with 1,542 reviews.
EYE-Q Vision Care - Fresno is closed now. It will open at 8:00 a.m.
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