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Eye Health Northwest
- Laser Eye Surgery/Lasik
- Portland, OR
About this business
Our Portland, OR office is here to serve you. EyeHealth Northwest is the area's leading provider of eye care with 11 convenient metro area locations. We offer everything from routine comprehensive eye exams to the diagnosis and treatment of all eye diseases and conditions. Consider us your complete eye care solution. Our services include: Advanced cataract surgery Contact lenses and eyeglasses and fashionable eye wear Glaucoma specialists Diabetic eye care Plastic and reconstructive surgery Laser vision correction We are cel... read more
Location details
3246 N Lombard St, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Terrible Customer Service - Horrible Experience. My wife and daughter have been going to the Tigard location off and on for years...actually since 2009. We first took our young daughter there because she was having trouble reading. They were helpful in prescribing glasses. We recently took her there again a few months ago to get a checkup. I was shocked when we got the bill. They actually charged her $367.00 for a new patient visit. When I called the office to inquire, they told me because she has not been there for three ye... read more
Horrible experience. My appointment was at 10:10. 40 minutes later I was called back to have my eyes dilated. As I went into the room, I saw another entire room packed with patients who had been called in when I first got there. I had taken time off work for this. I asked the technican BEFORE she put drops in my eyes how much longer this was going to take. Would I be done by noon. She said probably not. You have to allow at least 3 hours for an appointment. I told her this was totally unacceptable and stupid. There was no wa... read more
Horrible Experience - I was left in a room with dilated eyes for over an hour. No one came to check on me though I could hear staff laughing outside. When the doctor finally arrived after closing time - she said 'sorry for the delay'; I was quite upset but decided to stay for what turned out to be one of the worst and shortest exams I have ever had from any opthamologist. I took off work for this two hour fiasco - so really they owe for work time loss.
Horrible experience. Scheduled my eye exam 2 months in advance. Upon my arrival they claimed that I never made the appointment - despite being a customer of many years and had confirmation af my appointment. I had taken a day off work to be at my appointment. They offered no excuse or apologies. Will never again set foot in Eye Health Northwest, have gladly taken my business elsewhere
Horrible Service – I made an appointment today for my son. I explained to the lady who answered the phone that I needed to get him in somewhere today as he is having severe headaches and is missing school. She told me I could get in at 4pm. I double checked with her that we could get in then. So we turn up, fill in 3 forms worth of paperwork and 5 mins after his appointment was to start we are told that someone else came in without an appointment and they were seeing him and we would have to wait at least 45mins! Had she bee... read more
Cost me a LOT – NoPo Optical cost me a lot of money the last time I went there to get prescription sunglasses. First of all, the woman who helped me ended up charging me too much even though I asked her if it was correct - 9 months later I ended up getting a check for $100 in the mail. And then, they gave me a glasses case that doubled as a lens cleaner which scratched the heck out of my lenses. Three months ago I called and asked if my lenses had a scratch warranty and the woman on the phone said NO. Then yesterday I went i... read more
Great Customer Service – I just want to say that the staff at North Portland Optical is tremendously helpful and knowledgeable in what they do. Upon entering, I was immediately greeted by a friendly and courteous receptionist. The prices are not the lowest but at no sacrifice to great customer service, which to me frankly is worth far more!
Take care of their customers, no problems ever. – I've been a customer at North Portland Optical for probably 15+ years. I got connected with them because they did special inserts for Oakley sunglasses and special inserts for scuba diving masks. Since then, I've had my eyes tested by their doctors and had my regular eyeglass perscriptions filled there as well. A great place to spend your healthcare cafeteria plan money. When my Oakleys have broken, they take care of them for me, doing all the interfacing with Oakley and most... read more
Good luck with Flex Spending – I'm currently having a big headache with my Flex Spending account. For my contact lens visit, North Portland optical only gave me a simple receipt of how much I paid. I was able to play with my flex spending debit (credit) card, but it turns out the receipt was not sufficient to substantiate the claim, as it was not itemized. I called North Portland optical for an itemized receipt, and they told me to call their main office. I said no, you can call your main office for me. A week later I don't ... read more
Frequently asked questions about Eye Health Northwest
How is Eye Health Northwest rated?
Eye Health Northwest has a 4.3 star rating with 120 reviews.
When is Eye Health Northwest open?
Eye Health Northwest is closed now. It will open on Monday at 8:00 a.m.
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