Eye & Ear Sales & Services Inc

Rosemarie S. 

on Citysearch

12 years ago

well i got new glasses from them years ago , and i was great then and i'am going back on friday and i know i will be the same because my best friend just when some one told me that they closed down and i'am happy that they are not. smile. 

Mike M. 

on Citysearch

12 years ago

I visited this store on a Wednesday afternoon. I arrived 15 minutes early but was not greeted until after my scheduled appointment time. Why? The front office workers decided that their conversation was more important than an on-time customer. I then watched a 5 or 6 year old boy run behind the counter repeatedly. He was playing with frames, paperwork, pencil sharpeners and the office telephones. I couldn't believe no one stopped him. I found out later that he is the son of the contact technician. Later the boy screamed for ... read more

Sydney B. 

on Citysearch

13 years ago

Better than it looks – When you walk into this place it feels like you'll get a disease. But the people working there are so nice you can hardly believe it. I saw them deal with a really very rude person who was cussing them out over who knows what, and the girl just stayed calm as can be and dealt with the person nice and polite but told them they needed to calm down or leave. I almost left but thought maybe I should give them a chance. The doctor was great and everything was explained to me really well by the contacts girl... read more

Geeno 

on Citysearch

13 years ago

Unbelievable! not in a good way. – I just do not believe this place has the audacity to be in operation. I have been a client since 1984 and have never been so demoralized and felt so cheated as I have during my last visit in mid March of this year, I had requested a morning appointment, since I work in downtown PIttsburgh. I was told that the earliest apointment that I could get would be in late April. I took that appointment. I told the associate that that I had been a customer for over 25 years. I was informed by this per... read more

CSMobileUser 

on Citysearch

15 years ago

great service – eye and ear is a great place to go... i would recommend them to anyone...they have a very friendly staff!!! 

voteObama 

on Citysearch

16 years ago

Should just be called Eye & Ear Sales (FORGET SERVICE CO.) – I don't know what happened to this company. Ten years ago they gave great service at a fair price, now I just can't recommend them in good conscience. Bad service, extremely pricey. Staff doesn't seem to know that they are doing. I think they need to rethink why they're in business, show courtesy and train their staff in customer service. They charged me for my contact lens up front. I didn't recieve them for over a month. They said they would send them to me. They... read more

cgoodnow 

on Citysearch

18 years ago

Great In Person - HORRIBLE telephone service. – I had a great experience each time I went into the office. Everytime I telephoned I had the worst service. They are rushing you off the phone and will not answer any questions. I have been in there and it is not soo.... busy that they do not have the time to be curtious and listen for a minute. They really should reevaluate who they allow to answer the telephone.