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Extended Stay America Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Location details
16950 N Interstate Hwy 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service. Enjoy my time. Ms Debra is excellent, greet you Everytime you walk through the door, great customer service
The staff is very generous and professional. For the entire first week I was there the PTAC was not functioning properly and the water was not even lukewarm. Israel did go ahead and get the water going but the company is not being careful who they welcome into the hotel. The room was very dusty and dirty and I finally found out that the refrigerator light was actually working when the entire time I was there but the switch did not work.
I emailed the General Manager of a concern about about being charged $25 and after taxes should not be $28.50 for the last 14 days. Per Extended Stay Policy after 6 days of reservation(s) that pet fee is $10 not to exceed $15. All I wanted was to have what was owed applied to my next 2 day reservation. Me as a Business Owner I believe that yelling at a Guest is very unprofessional and shows lack of leadership in front her staff. At 11:30 a.m. I was told that I have 20 minutes to vacate property, after I made a reservation fo... read more
Debra is the best
Frequently asked questions about Extended Stay America Austin - Round Rock - South
How is Extended Stay America Austin - Round Rock - South rated?
Extended Stay America Austin - Round Rock - South has a 3.5 star rating with 741 reviews.
When is Extended Stay America Austin - Round Rock - South open?
Extended Stay America Austin - Round Rock - South is closed now. It will open at 9:00 a.m.
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