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Expressway Motors Inc.
- Car Dealers
- Boston, MA
About this business
Expressway Motors Inc. is located at 700 William T Morrissey Blvd, Dorchester, MA. This business specializes in Auto Repairs.
Location details
700 William T Morrissey Blvd, Boston, MA, 02122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
I have a 2019 four door Toyota Tundra. The truck was still under 3 year ****** mile warranty on the date of service on December 31, 2021.My passenger side door next to the driver could not open from inside. I discovered the door issue on December 8, 2021.I waited until December 31,2021 to have the door repaired. Before taking the truck to the dealer, I examined all other doors and found they all worked fine and CHILD SAFTY LOCKS FOR THE TWO REAR DOORS WORKED FINE.Somehow Expressway mistook the front passenger door for a rear... read more
Business response:
We offered to repair the vehicle and get this resolved. Customer had not responded yet.
Horrible, horrible dealer loyalty and service to customers. They allowed a deal to fall through for $168 even though I bought several cars from them. Managers do not return calls. One manager named ***** claimed that I was "mean" to him previously but when I asked him how was I mean, he couldn't answer. This dealer do not give a **** about your loyalty to them, they will s**** you every chance they get. Do yourself a favor and go to another dealer! One sales person I dealt with was extremely rude and incompetent. I think the... read more
I emailed back and forth with Kat confirming the exact price of the Toyota Tacoma truck I was looking for, Kat confirmed IN WRITING all of the fees associated with the purchase. "We only have one charge of the doc fee of $495. The government charges the sales tax of ****% and plates/reg-$135. We take care of the inspection sticker." Kat told me I could make a deposit over the phone to reserve the truck, when I called and was ready to give her my cc number she went on to tell me there was an extra 1k "premium" fee on top of t... read more
I brought a 2018 Highlander the sales person assured me that the scratches on the car would be taken care of and they weren't. The car did not come with and extra key and floor mats which he also stated they would. I went back less than 24 hours later because when I picked up the car it was at night and it was pouring rain therefore I could not look at the quality of the car. I went back the next day after work and spoke to the salesperson that gave me little to no options for fixing the car. I was told that I need to trade-... read more
Business response:
Ms. ****** ******** ***** **** purchased a used 2018 Highlander. She picked up the vehicle and noticed there were some scratches on it after she had left the dealership. As noted, the vehicle she purchased is a three year old vehicle which just by nature will not present the same as a brand new vehicle . Additionally, the vehicle did not have floor mats or a spare key on delivery. She came in to the dealership and spoke with the ************* requesting to trade out of the vehicle. In the interest of trying to satisfy the cu... read more
The behavior I have experienced from Expressway ******* has been careless, unprofessional and ABSOLUTELY discriminatory based on my location and not being able to be there physically. We called the dealership as soon as it open doors to buy a car they had listed. We spoke to "Kat".. We currently live in New Jersey, therefore we were going to purchase the car via phone. "Kat" told us that someone from the sales department would call us back, meanwhile we were told that a deposit would hold the car until someone from their sal... read more
Business response:
Ms. ******called the dealership inquiring about a ***** we were selling. At the time she called in, she was told that the vehicle was being looked at by another customer from the Local Community. She was calling in from New Jersey. On our website it states that we will always give the members of the local community first opportunity if there is more than one interest. She offered to pay for the car outright by credit card, which we informed her we do not accept payments in full by credit card. She then offered $500 on a cred... read more
My husband and I bought a 2012 ****** ***** from this dealership several years ago. We paid extra for a service package which included free basic maintenance (routine tune up, oil change etc.) Apparently, every time you bring your car in for maintenance, the service employee is supposed to look up your info or ask you if you paid for the service package. For about two years they failed to ask about the package and I ended up paying full price for maintenance that essentially, was already paid for when we bought the car. When... read more
I went online to fill out an finance application with the above Company on 9/10/16. I received an email and also several calls saying I was approve. Not an pre-approval but actually approve. When I called they asked when I can come in so I went in the next day. I met with one of their sales rep. he showed me an car and ask me to transfer my info to an paper application. I said before you do anything you sure i will be approve, he said dont worry we can get you approve. He took my license and application to an finance manager... read more
Business response:
Customer called and spoke with an agent. The agent directed customer to fill out the application on line and bring it in with her to see about getting approval. Customer came in, sat with a sales agent and described what they were looking to have. Sales agent showed a vehicle that fit their description and walked customer to finance for approval. Finance submitted credit application and per Toyota, the only place that can state a customer is approved or denied, customer would need a co-signer due to fixed income and amount c... read more
http://www.ComputerServiceBoston.com/
I love my new Truck BEST DEALER IN NEW ENGLAND! I shopped 3 different dealerships for my new Truck. I talked with Joey A from the internet department. I was originally looking for a 4.0L Tundra and Joey suggested a Certified Pre-owned Tacoma! I love it! I got the TRD edition
Frequently asked questions about Expressway Motors Inc.
How is Expressway Motors Inc. rated?
Expressway Motors Inc. has a 4.6 star rating with 10,057 reviews.
When is Expressway Motors Inc. open?
Expressway Motors Inc. is closed now. It will open tomorrow at 7:00 a.m.
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