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Excel Car Wash
- Car Wash
- Lufkin, TX
About this business
Location details
311 S Timberland Dr, Lufkin, TX, 75901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Went there at 10:50a today, didnt leave until 12:20. They only started working on my car once I went back inside and expressed my frustration with them NOT going in order. I finally get my car back but was in such a hurry because now I'm running late that I didnt get to tell them all the spots they missed. ONLY go there if you have time to stand over their shoulder to make sure they do a proper job.
DO NOT GO HERE!!!! Car was dirty especially inside, it took almost 2 hours!!! What happened to this place?? Will never come back, we will take our business somewhere else. Don't waste your time or money!!!!
I was there for 1 1/2 hrs. Don't go there if you are in a hurry..
Did not clean car well took to long was not going on order and was frustrated when you asked them to wipe dirt off
The first time I've ever been here. The car is new and wanted to keep it clean.. Didn't look like it was vacuumed very good.. Prints on the inside windshield and the back hatch didn't look like it was touched. It was okay but not worth 26.00 dollars
Business response:
Yvonne, I have been on vacation last week but I will address this with my management team first thing Monday morning. If you would give us an opportunity to wash your vehicle again at no charge to you I will personally make sure it’s done to your satisfaction. Thanks,…See More
DO NOT GO HERE!!!!! This carwash caused so much damage to my car that corporate refused to pay for. It is not worth your time or your money. My car came out with a cracked taillight that they told us they would look into replacing and then refused to repair. My car was also covered in scratches. When we asked to see the video footage, it was conveniently too pixilated to tell. Poor car wash and terrible customer service. PLEASE spend your money anywhere but here!! (I went to the one in Tyler on Troup Highway)
They didnt vacuum or wipe inside down very good at all! I was very disappointed.
Business response:
I’m sorry we did not exceed your expectations with your wash. Could you please contact our Corporate Office 560-3755 and ask for Chuck?
Was there today and Car wash broke fender well to my 2017 Nissan Armada
Frequently asked questions about Excel Car Wash
How is Excel Car Wash rated?
Excel Car Wash has a 4.2 star rating with 674 reviews.
When is Excel Car Wash open?
Excel Car Wash is closed now. It will open tomorrow at 10:00 a.m.
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