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Eva's Bridals
- Bridal
- Oak Lawn, IL
About this business
Not affiliated with any other Eva store.
Location details
5269 95th St, Oak Lawn, IL, 60453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Believe the negative reviews. – When I came in to try on and subsequently purchase my dress, you took my measurements and determined that I would need a size 10 dress. Size 10. I am 5’1” and at the time weighed about 125 lbs. I wore (and still do) a size 34B bra. There is absolutely no way I should have been ordering a size 10. Unfortunately, I had never been in a wedding before and was unfamiliar with bridal sizing, so I trusted the advice of your store and purchased the size 10. Which I have since learned, is absolutely ri... read more
Business response:
Hi, Lara, we would like to apologize for your negative experience at our salon, but it would have been very helpful had you mentioned how much weight you lost since you first purchased the gown, as you infomed us during your first fitting. Also, it would have been more honest had you mentioned that the sample you tried on was a size 8 and it was very tight and this is why ww went with the size 10. We realize the stress most brides are under when planning a wedding and again we apologize.
"Best Of The Best" – Eva's in Oak Lawn saved my life. I had been there months ago and ordered my gown elsewhere because I was quoted a lower price by another bridal store. Well...my wedding is September 14 and no gown. I went back to Eva's in Oak Lawn, with my head between my knees, explained to them my situation and asked them to help me out. They called the designer and had my gown in their store within forty eight hours. That other store....well, I'm still fighting for my deposit and they still blame the designer for thei... read more
The worst customer service experience. – The sales staff at Eva's turned what should have been a joyous experience into the most frustrating, disappointing, and exhausting day that we've ever experienced. Warning! They use bait-and-switch techniques, they do no not honor their quotes, they will add fees on the back end to make up any discounts quoted, and GET EVERYTHING IN WRITING...they do! They'll make you sign an agreement that takes all liability off of them. This makes you wonder why they have to protect themselves so i... read more
The Best Bridal Experience – The upcomming wedding is out of state. After many trip to other salons,we kept comming up empty. Not only were we having a problem finding "the one", we were dissappointed with bridesmaid dresses as well. Once we stepped into Eva's, that all changed. Not only are these ladies knowledgeable, the are fun too. They turned a frustating experience into somthing to look forward to. Thanks to Eve's, my wedding planning isn't so overwhelming! Ladies, YOU ARE THE BEST!
I work for Eva's bridal in Oak Lawn – I have been there for more than six years, and have worked in several bridal salons prior to that. I realize that this board is only for customers, but could not stop myself from writing the following: Please believe me when I say everyone at Eva's bridal works very hard to satisy our customers and make their experience a happy and memorable one. We service more than 300 brides per month and are one of the busiest salons in the country according to all the manufacturers. These brides con... read more
horrible – i would give it no starts if i could most of the staff is rude nobody ever returns phone calls, over priced compared to other bridal shops
Highly Recommended!!!! – My sister got married 2 years ago. We went dress shopping only 2 months before her wedding and ended up being turned down by 2-3 bridal shops in the area. “Not enough time to order!”- they were saying…. Finally around 8.30 PM we walked it to Eva’s in Oak Lawn. Not only we found a huge selection of designer gowns, not only we were told we would get the dress on time but they stayed after hours until my sister found “the one” she loved! She purchased the store sample that was in perfect condition. She ... read more
DON'T DO IT! – NO STARS FOR THIS TERRIBLE PLACE! Do Not go here! This is the worst place to shop for the happiest day of your life. I have been in 2 weddings, 2 months apart... the 1st wedding they altered the BRIDES dress too small, and told the bride she got fat! (Literally stood there and said "we no alter wrong; you get fat- you big girl!) The 2nd one, they cut my dress uneven at the top & made all of the bridesmaids and flower girls order 2 sizes too big (claiming the gowns were "made smaller" than all the others). Not ... read more
Business response:
We would love to know who you are since we have not received one complaint from our customers that is remotely close to what you described above. Our seamstresses have been working there for over 25years and they all speak good English. They would never use the language you described above. If they have, please call us and let us know who you are, when and who your seamstress was. We will take action and compensate your for your troubles and inconvenience.
RUINED Wedding Dress! – Do not shop here! They sewed my dress inside out. Had to go for 3 fittings and when I went to pick it up it Smelled Like SMOKE! The Manager Ronia was very in professional and not willing to help! Many other brides complaining also. Despite a worker telling us they smoke in the back the manager denied. I flew in from Miami 3 times and this is was I get for trying to save money. No customer service and major disappointment for this Bride!!!!!
Business response:
We apologize for your inconvenience. Most wedding gowns do require two to three fittings anywhere you go. You did purchase a drastically reduced sample from the outlet store and it looked wonderful on you after it was finished. You were very happy, picked it up and signed that you approved everything. We are so surprised with your comments, but do understand that planning a wedding is very stressful. Good luck.
Frequently asked questions about Eva's Bridals
How is Eva's Bridals rated?
Eva's Bridals has a 3.5 star rating with 155 reviews.
When is Eva's Bridals open?
Eva's Bridals is closed now. It will open at 9:00 a.m.
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