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Eva's Bridals
- Bridal
- Oak Lawn, IL
About this business
Not affiliated with any other Eva store.
Location details
5269 95th St, Oak Lawn, IL, 60453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Evas Oak Lawn NOW AT 5269 W. 95TH STREET – City Search is one of the best internet websites. It allows our brides to express their thoughts and opinions and review vendors they like and dislike. Vendors only hope that the reviewers are fair. We, at Eva's in Oak Lawn, strive to offer the best service from the moment you walk into our salon to the moment you walk down the isle. We are family owned, third generation business and offer our thanks to our customers that have been supporting us for almost fifty years, mothers and n... read more
One hour appointments – Great selection. Appointment time? One hour!!! I was still waiting to try on the dresses I'd pulled when Brianna (sweet girl) told me she needed to "clean the room" for her next appointment! I didn't realize appointment times are only one hour and I was very surprised when she told me that most brides find their dress in that amount of time. Wow. I tried on seven dresses in just over an hour; two of those I'd pulled, and I would probably have chosen between them if I'd had a chance to try on the other... read more
Business response:
Thank you so much for your feedback. Since our Grand Opening, our salon has hosted a trunk show every weekend and some rare personal appearances by designers. We would like to give every bride a chance to be able to come in during these events. We also don't limit you from revisiting our salon. We do apologize for the inconvenience but are very happy that we are in such a demand and our vast selection of designers and collections has earned us such a great reputation.
Horrible, Not worth the stress for any bride – Horrible experience. They are only nice to you to get you to buy a dress. Once they have you, forget it. Worst ever. I am not a picky person, but this experience was really bad. I am a professional and these people are not. The owner is not pleasant at all. Not the way we do business in America. I hope the future brides will reconsider before dropping their money at Eva’s in Oak Lawn. I had a tearful experience and do not wish that upon anybody. My friends had the same experienc... read more
Business response:
Brianna, when were you in our store?
GO SOMEWHERE ELSE!! EVA'S IS HORRIBLE!! – You would think since I got married in 1988 and got Terrible service and was treated horribly that Eva's would've changed! NOPE!! My only daughter is getting married in January and had the same HORRIBLE EXPERIENCE that I had 23 years ago!! I finally told my daughter that I would pay extra money just so she'd GO SOMEWHERE ELSE so that she can have a Beautiful experience and not make her wedding dress and bridesmaid's dress shopping a horrible time for her! Eva's is NOT PERSONAL at all... read more
Business response:
This review was posted on September 2011, everyone knows that during last year we were closed because of the fire and only reopened on November 17, 2011. We are not affiliated with the other Evas Stores so we really don't know which Evas store gave you this horrible experience when we were closed. Evas of Oak Lawn has an A+ rating with the Better Business Bureau and has won more than 7 People's Choice Award including the latest "Achievement Award by Oak Lawn Chamber of Commerce. Thank you.
Bridal Stores-hit or miss – I've heard so many horror stories about Eva's Bridals I no longer refer brides there anymore. In truth, all brdal stores mark gowns up between 100 and 200% depending on their location, the wholesale cost of the gown and the commisions paid to sales people. And not every store had properly trained professionals that know the meaning of customer service. If you're a bride on a budget, I recommend a couple of websites: lightinthebox. and romanticgowns Working with a professional seamstress or tailor ... read more
Brides, DO NOT SHOP HERE!!!! As the fiance of a bride to be who made the unfortunate decision to shop at Eva's Bridal of Oak Lawn, I can tell you that this dump has some of the worst customer service I haver ever witnessed. My fiance was in tears after two visits to Eva's and unfortunately the most recent was after picking up her gown which was not at all like the sample she had tried on. Even though she had pictures showing how different the gown was that she tried on and ordered, they insisted that she "remembered wrong" a... read more
Business response:
We are sorry about your experience. Our Oak Lawn store was not open in February 2011 due to a fire in November 2010. Our store burnt to the ground. We had a very small temporary location open on Cicero Avenue so that we could service existing orders while we looked for a new location. We wanted to do anything we could to take care of our existing customers. On November 2011, we reopened our store in a brand new location at 5269 W. 95TH Street, Oak Lawn.
I enjoyed every minute! – I purhcased my gown at Eva's in Oak Lawn and had my last fitting on Thursay night for my wedding November 1. I enjoyed every minute of my experience, from finding the gown to the pricing to my alterations and all in all great service. This store is great. They wouldn't be there for over 40 years, and be so busy, if any of these bad reviews were true and written by real brides.
NEVER GO HERE. THEY WILL SCREW YOU OVER!! – I went to this place thinking that i would be taken care of and that they were a really nice family owned business. I was told that they would work with me if anything ever happened. I purchased my dress and when they called and told me that it was in i informed them that my wedding had been cancelled and that i would be able to pay off the remaining balance in January. I called today to make my final payment (which was agreed on and said to be ok). This is how i found out about th... read more
Great experience – I had a great experience with this store. Kina was very patient and helpful. I purchased my bridal gown from the outlet at 50% off, but she serviced me as if I purchased a $10,000. I've shopped in a lot of bridal stores, but have not felt as good as I have at Eva's bridal in Oaklawn. I made the comment to the manager and she thanked me and hugged me "for making her day". Real "old fashion service" if you asked me...it's good to know it still exists.
Frequently asked questions about Eva's Bridals
How is Eva's Bridals rated?
Eva's Bridals has a 3.5 star rating with 155 reviews.
When is Eva's Bridals open?
Eva's Bridals is closed now. It will open on Monday at 9:00 a.m.
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