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Ettleson Cadillac Buick GMC
- Automotive
- La Grange, IL
About this business
Located in Hodgkins, Ill., Ettleson Cadillac Buick is an automobile dealer of new and pre-owned vehicles of various makes. It offers new Cadillac, Buick and Hyundai models and its pre-owned vehicle inventory includes Chrysler, Ford, Pontiac, Saturn and Chevrolet. The dealership houses various departments that include parts, services, finance, body shop, and detailing and reconditioning center. Its service department offers a wide range of services, including full interior shampooing of carpets and floor mats, vacuuming under... read more
Location details
6201 S La Grange Rd, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
If I could give them no stars I would. Long story short... Jessica set me with with an apt to see Roosevelt. I follow-ed up a couple times during the am and confirmed my arrival of 3:30. Then I text an hr or so before arriving stating I was on my way. Replied txt from Jessica to my arriving early? "Np. Ask for ROOSEVELT ". I get there around 3:20. Roosevelt wasn't in that day, no one knew who I was, waited 5 mins for a sales rep, guy walked me around lot looking for car, went to check on the keys, had a couple probs with the... read more
Business response:
Our team has received this review and it’s been acknowledged.
Great. Dealer replied instantly to my inquiry.
Quick response. I was not ready to buy at the time
Did not purchase from this dealer but their stock look like quality products
Had an appointment to see a vehicle and the vehicle was no longer available. I wasted a trip to the dealership due to not being informed the vehicle was not available. However, there were some nice salesman who tried assisting me, Mr. Foster.
Business response:
Anthony, we understand that you had a frustrating experience but need to know more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience.
Very helpful and friendly.
Walked in showrooms no one approached me. I walked out and bought ct6 at another dealership
Great experience, The online team and Thomas O'Malley were very professional and did a great job. I am very happy with the transaction and my purchase. Very fast response, No pressure to upsell.
Called, spoke to manager and verified car was there, drove over 1 hr to get to dealership, waited 20 minutes to see manager finally salesman said he was sent to help us. Took us to garage said here is the car let me know if you have any questions or want to test drive and he disappeared. Looked at car decided to take drive went out to get info for insurance and salesman showed up and proceeded to tell us the car was sold earlier in the day. Offers to put gas in my car but manager didn't have the professionalism to come out a... read more
Frequently asked questions about Ettleson Cadillac Buick GMC
How is Ettleson Cadillac Buick GMC rated?
Ettleson Cadillac Buick GMC has a 3.8 star rating with 85 reviews.
When is Ettleson Cadillac Buick GMC open?
Ettleson Cadillac Buick GMC is closed now. It will open tomorrow at 9:00 a.m.
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