Esporta Fitness

Tony F 

on BBB

3 years ago

LA Fitness is not what its use to be. The facility in *******, ** in ********** is disgusting. Trash everywhere, almost every machine is broken( no exaggeration) every single machine is missing the pins for weights. Staff including the manager seems to not care at all. They sit upstairs all day long chatting with each other or on their personal cell phones. Very poor management!!! Corporate needs to move people around and bring in the new staff. 

Daniel C 

on BBB

3 years ago

Was assaulted by *********************** (supposed Regional head) after he stole from the locker rooms for the 4th time. He carried a knife and joked about how much he makes from stealing headphones and wallets. He threatened my GF's job (an operations manager) after assaulting me. The most corrupt gyms in chicagoland. People are scared and I lost hundreds of dollars worth of stuff. He literally got caught stealing the last time he visited the location. 

Andrew H 

on BBB

3 years ago

Cancellation requires a mailed-in cancellation form. I don't even own a printer anymore, it's 2022. This is a highly consumer unfriendly practice. I should be able to cancel online. 

Carole S 

on BBB

3 years ago

This particular LA Fitness have been taking money out of my mothers account monthly without her knowledge since she was found with COVID 19 at its beginning in March of 2019. My mother went physically after being quarantined to said LA Fitness club and cancelled all membership subscription; therefore, released from all future payments. Unfortunately, my mother was defrauded from April 2019 to March 2022 by LA Fitness Club extracting monies out of her account without her knowledge or prior consent. As she was released from al... read more

Jairo S 

on BBB

3 years ago

100 dollars just for a trial Im so upset they charge *********************************************************************** another 25 and one week later they charged me 49 dollars for the anual fee!!! 

K. J. 

on BBB

3 years ago

If i could give this place 0 stars I would. ************* is horrible. I got a personal trainer who clearly doesnt know what Hes doing the manager it self didnt even take its time to read the contract to us about how we had certain dates to cancel and how it was an automatic charge as well. We still freeze the account and will still charge us . 

Cynthia J 

on BBB

3 years ago

Over priced for training sessions. Trainer was rude and unprofessional. No comparison for people with disabilities. Received money for services not rendered. 

a. j 

on BBB

3 years ago

I recommend that no person signs themselves up for this mess. I have tried to cancel my membership with these people for over a month and they continue to give me the run around about how it can be cancelled. They either do not have competent people working or they lack procedures and protocol that makes sense. Every time I speak with some one about my experience, it is brushed off and/or they never return my phone calls as promised. First they tell me the membership can be cancelled, then they tell me that it cannot, then t... read more

Jason L. 

on BBB

3 years ago

This place is filthy and rarely properly cleaned, I have sent pictures of mold in the steam room, garbage laying around for days... You can be there around closing time and come back in first thing in the morning and find the same garbage laying around. Bathroom urinals are atrocious on a daily basis. This place is closed throughout the night and there is absolutely no reason it isn't properly cleaned in that time, especially with the covid... Hopefully someone from corporate will see this and finally do the right thing and ... read more