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Equity Plus
- Finance
- Weatherford, TX
About this business
We are a biweekly mortgage program administrator designed to help our customers pay their loans off faster while saving money on interest.
Location details
1400 Santa Fe Dr #200, Weatherford, TX, 76086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A legitimate company? Maybe. Snakes in the grass? Definitely. Be careful with these people. They may be up front with all the info (that theyre not affiliated with your lender, third **********), but I do believe the script is crafted in such a way to breeze through those topics and catch unsuspecting potential clients off guard. It didnt help that the mailer they sent me had my lending companys name on it and told me to call their 800 number. Once you realize the mistake youve made, itll be too late; they may cancel payment... read more
Business response:
Equity Plus considers customer feedback an important tool in improving our customer service performance. Our letter does state that our company name is Equity Plus. Also, anytime a customer signs up for the ********************** they are informed on more than one occassion that we are Equity Plus and not affiliated with their mortgage company and have to agree that they understand that.
I have used Equity Plus Bi-weekly Program for over 25 years and have paid off several loans. Please note, the service provided by Equity Plus is a tool to payoff loan debt faster and cost-effectively! I have never encountered a negative issue with this company.
Business response:
Equity Plus considers customer feedback an important tool in improving our customer service performance. We appreciate your long standing membership with Equity Plus!
Been using them for about 4 years now and had one late payment that was taken care of by the company, been smooth sailing ever since. Bi weekly payments taken out the same day I get paid makes it very convenient and your able to pay the minimum or add extra. Ive already taken 2 years off my 15 year mortgage with them. A lot of these reviews seem to have poor communication or snotty consumers.
Business response:
Equity Plus considers customer feedback an important tool in improving our **************** performance. We would like to thank you for your honest review and long-standing membership.
Equity Plus failed to make my payment!!! DONT use this service!!!
Business response:
Equity Plus considers customer feedback an important tool in improving our **************** performance. ********************** payment was made to her mortgage company on time. However, her payment had increased by $54.82 and she did not report the change to us. Her lender is currently holding the payment we sent in suspense until she pays the remainder of the payment. All customers are informed that they have to report all changes to Equity Plus, including payment changes, to make sure there are no issues with their paymen... read more
Halfway through the mortgage principal payments are $200-$300 more than when started and every year it adds on.Ill have my mortgage paid off in nine years.
Business response:
Equity Plus considers customer feedback an important tool in improving out **************** performance. We would like to thank you for your honest review and long-standing membership.
We have had our most recent mortgage with this company for 6 years and liked the convenience of biweekly payment schedule and the extra principal payment each year. They answered all our questions and we understood how the program worked. The biweekly payments are not applied to the mortgage twice a month, but as a single payment to the mortgage company - this is the only misunderstanding on our part. this was still a good idea- reducing our interest paid by thousands.
Business response:
Equity Plus considers customer feedback an important tool in improving out **************** performance. We would like to thank you for your honest review and long-standing membership.
Equity PlusBi-weekly mortgage program is a scam.They deduct bi-weekly mortgage payments from your checking account but they only pay your mortgage company a SINGLE monthly payment, thus defeating the purpose of making bi-weekly payments.Save yourself $500.00 and avoid this business. They will take your money, but they won't make bi-weekly payments to your mortgage company as they lead you to believe they would.
Business response:
Equity Plus considers customer feedback an important too in improving our **************** performance. We explain to all customers prior to them enrolling that we cannot change the terms of their mortgage and will still remit their payments to their lender on a monthly basis. The purpose of the program is to budget in an additional payment to the principal each year to pay the loan off faster. Most home mortgage loans the interest is accrued on a monthly basis, not daily. The customer has spoken with his *******************... read more
I've called this company a handful of times, probably 10 times, over the course of my enrollment period (circa Feb 2020). As a disclaimer, this is my very first home purchase and home loan, so I was new to the loan payment process. I received an "offer letter" from Equity Plus, which looked like a letter from my lender, days after closing on my loan informing me that their $499 enrollment fee would be waived completely. Not rolled into my payments to them, as I found out just today...waived completely (my phone records with ... read more
Business response:
Equity Plus considers customer feedback an important too in improving our **************** performance. We do not send any paperwork stating that our $499 enrollment fee is waived. The enrollment fee and bank transfer fee are clearly stated on our paperwork and are clearly explained in the enrollment phone call. We have provided the customer with copies of the paperwork and a recording of the enrollment call so he can see there was nothing deceptive and he agreed to all.
I have been using Equity Plus for about 11 years now. I have refinanced my home a couple of times and they are pretty easy to work with. I just call them with my new information and they start paying the new loan. My only complaint is that I have to call them every year when my payment changes. Besides that they are a great company!
Business response:
Equity Plus considers customer feedback an important tool in improving out **************** performance. We would like to thank you for your honest review and long-standing membership.
Frequently asked questions about Equity Plus
How is Equity Plus rated?
Equity Plus has a 4.6 star rating with 162 reviews.
When is Equity Plus open?
Equity Plus is closed now. It will open tomorrow at 8:00 a.m.
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