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ENTRUST Property Solutions
- Property Management
- Springfield, MO
About this business
Location details
3938 S Lone Pine Ave #101, Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Entrust Properties was extremely disappointing and, at times, deeply upsetting. The biggest issue was the complete lack of customer service and professionalism once I became a tenant. Before signing a lease and paying deposits, everyone was friendly, responsive, and eager to help. Once I became a tenant, that level of service disappeared. I reached out numerous times regarding issues with the property, and many of those concerns were either ignored or never properly resolved. When I followed up and express... read more
by far the worst and most frustrating company i have ever had the displeasure of leasing with. they will let their properties run rampant with gangs, thieves, and criminals by not fixing their security and gate systems. i have returned to Greenway Studios multiple times to have found the cops there with no word from management as to what is going on, and I actually had a gun pointed at me by an officer while trying to go to work leaving from there. one apartment got broken into and honestly traumatized probably every single ... read more
Their property NORTHGATE APARTMENTS at 1435 W Talmage Street, Springfield, MO 65803 are scamming and keeping money of their tenants that move out! I was there two years and kept my apartment spotless (No kids, no pets, no visitors) and I got charged the FULL AMOUNT of $400.00 which is how much their move-in deposit was. Not $399.00, not $401.00, but the EXACT AMOUNT. They were using it for a full repaint. I asked Tyler for the itemized receipt for the charge of $400.00 that they supposedly paid to the painting company they u... read more
Impossible to reach real people. Once finally past the AI assistant you reach people devoid of any sense of urgency and humanity. Ask for fees in advance to reserve units then lease them to other people. Good luck getting those reservation fees back too, because they will place blame on everyone but themselves for a problem that is solely their fault. UPDATE: Laci that works the front desk and Alex the manager of this company are both lazy and uncooperative. Will blatantly ignore you until after 5:00 and then call and try to... read more
Impossible to reach real people. Once finally past the AI assistant you reach people devoid of any sense of urgency and humanity. Ask for fees in advance to reserve units then lease them to other people. Good luck getting those reservation fees back too, because they will place blame on everyone but themselves for a problem that is solely their fault.
Frequently asked questions about ENTRUST Property Solutions
How is ENTRUST Property Solutions rated?
ENTRUST Property Solutions has a 1.4 star rating with 16 reviews.
When is ENTRUST Property Solutions open?
ENTRUST Property Solutions is closed now. It will open at 9:00 a.m.
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