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Anne K on BBB
a year ago
02/11/2022, 00:19 AM
Definitely a scam. I received a letter in the mail that at first looked like it was from my bank. They did identify themselves as En Trust when they answered the phone, though. When the rep asked for my birthdate and social security number, I said I was not comfortable giving my social security number, and he hung up on me.
Max W on BBB
a year ago
02/09/2022, 04:34 AM
They just mailed me to offer lower interest rate and possible 10% of my property value as cash-out (since decent appreciation of my house in last 6 months).When I spoke to an agent they claim to get back to me with better rates despite of knowing my current mortgage rates. They however requested my mortgage statement, and I think it was a mistake on my end to share one.Next day the agent didn't call me on mutually agreed time, when I emailed him, he called me and said they can't beat my mortgage rates. So, not only they wasted my time I think they collected my mortgage statement luring me with better rates.It seems like I just scammed!!
Art H on BBB
a year ago
02/07/2022, 04:48 AM
I received a solicitation from this company recently to refinance a mortgage. It was addressed to my deceased mother who had not had a mortgage for 30.years prior to her death. It said she could get a rate of ***** %. I have not responded to this mailing and will not do so.
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John N on BBB
a year ago
01/21/2022, 04:50 AM
I tried this company as they gave me a positive indication that I could refinance and lower my mortgage. I looked this company up and saw many negative reviews. I contacted my advisor and he told me that he could be trusted and the reviews are often skewed. After 3 months of having to actively get in touch with my advisor, he now just told me that I am not able to refinance my mortgage. What a waste of time, much less that my credit had to be damaged by their evaluation. I certainly would not recommend this company.
Dee H on BBB
a year ago
01/04/2022, 17:13 PM
I received a letter re a refinance and called the number, was connected to *************************** who then took my birthdate and social security number to do a soft pull. He then stated he had computer problems and would call me back shortly. Its been two business days and no return call. Im afraid Ive been scammed.
Barbara S. on BBB
2 years ago
11/10/2021, 18:33 PM
When I first called into Entrust all l I knew was that I had a ridiculously high mortgage payment, I needed to save money and the estimated payment on their notice would be a godsend. I was wary giving out my personal information but was provided with numerous resources to verify my loan officer's credibility which I greatly appreciate. They heard my concerns, analyzed my situation and worked with my needs every step of the way to put me in the amazing position I'm in today. I cannot thank the team at Entrust Funding enough! Thanks to them I was able to pay off all of my debt, regain control of my finances and save over ***** a month!! Best part is this was the smoothest and easiest refinance I have ever done - I am truly amazed and eternally grateful I took a chance!
Jacob G on BBB
2 years ago
10/28/2021, 09:56 AM
I work for Entrust Funding and I need to address some of these UNTRUTHS that everyone is commenting here:You get a mailer in the mail, seeing a good deal. We know that you can probably save some good money, that is why we are reaching out in the first place. Every one thinks that getting a new Mortgage is like taking an order at ********** "Well let me get a *****% ; no buy-down points" I'm sorry to be the guy to say it, but it does not work like that. We do "soft pulls" which do require a SSN and DOB. That is how we, as mortgage loan originators, are able to see your ability to repay the loan and see if we can even do a loan. Looking at what's on your report Does not lower your score or take away points, so it really is not a big deal at all.Half of these comments are from old borrowers that couldn't get a loan because either they didn't want to go through the process or they didn't qualify, so now they are all mad trying to sully our good name in hopes they will feel better. Bottom Line: Entrust Funding is not a scam and take everything you read hear with a grain of salt. Experience it for yourself, and see why we are Ethical Truthful and Family (ETF)
John K on BBB
2 years ago
10/27/2021, 06:32 AM
Received a similar letter which appeared to come from my mortgage lender but it was entrust an unaffiliated company. I didnt call and dont intend to. If an offer is too good to be true it probably is.
Reece C on BBB
2 years ago
10/15/2021, 09:43 AM
We reside in ********* ** and received a letter from En Trust Funding which indicated they were Quicken Loans? After reading this letter a few times I realized it more that likely was a SCAM. I then called 844 which was posted on the letter that was sent, and yep I was correct is was a SCAM. I then was told they were part of ****** *** or ****** Mac which I knew was pure BULL MANURE.I then told the Male subject where to go and disconnected.DO NOT CONTACT THESE PEOPLE OR THEIR PHONE NUMBER.
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