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10711 Vinedale St, Los Angeles, CA, 91352, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. |
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Constant glitches/errors in their billing system, causing customers unnecessary late fees and worry/hassle in having to call ESS to fix their billing issues. Customer service is only nice when you're paying and keeping quiet about the problems. If you address your concerns, you are met with defensive posturing instead of courteous problem-solving attitudes. I'm disappointed, I thought Marlene was a nice lady at first. It seems the customer service with this company is hit or miss.
Constant glitches/errors in their billing system, causing customers unnecessary late fees and worry/hassle in having to call ESS to fix their billing issues. Customer service is only nice when you're paying and keeping quiet about the problems. If you address your concerns, you are met with defensive posturing instead of courteous problem-solving attitudes. I'm disappointed, I thought Marlene was a nice lady at first. It seems the customer service with this company is hit or miss.
Enterprise Self Storage has a 4.6 star rating with 35 reviews.
Enterprise Self Storage is open now. It will close at 5:00 p.m.
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