Enterprise Rent-A-Car

April P. 

on Yellow Pages

5 years ago

Helpful friendly plus they will bring your rental to you. 

Megan M. 

on Yellow Pages

5 years ago

AWFUL! My husband was stranded 25 miles away at 3PM. He is a 100% disabled veteran on his way to to a TBI clinic w/ his father-in-law when their car broke down. This location refused to stay open later to help them out. They close at 4PM. They would have been able to get here by 5 at the latest. Because of this location refusing to help, a HUGE opportunity was missed. We were more-than-willing to pay whatever it took. Clearly, customer service is NOT important. Pathetic. 

Wesley E. 

on Yellow Pages

5 years ago

I've had to use this location twice and each time I had the honor of working with Tim. It's obvious why this branch has 5 stars under his leadership. Nothing but excellent customer service here. 

Kristan H. 

on Yellow Pages

5 years ago

Have had two recent incidents where I needed to Rent a automobile with State Farm Insurance claim both events we used this 16th Street Enterprise Rental location both times ! They were efficient. Should say were very helpful got me back on the road quickly , also they paid attention to detail and safety during this rotten pandemic ! We had the same agent both times , want to say Thanks : Mr. Mafi Appreciated ! ( Got us back on the Road !! ) 

Sunshyne ☀. 

on Yellow Pages

5 years ago

I have rented many diIfferent vehicles through Enterprise. They have always had an ample selection of vehicles, for whatever the situation requires. The vehicles have always been immaculate, and well maintained. The staff have ALWAYS, been incredibly helpful, accomidating, courteous and professional, to say the very least! I would (and have), refer(red) Enterprise to anyone who is wanting or needing to rent just about any style/model vehicle, for whatever occasion.☀️ ⭐⭐⭐⭐⭐👍 

Jonathan F. 

on Yellow Pages

5 years ago

Enterprise Rent-A-Car in Deridder, LA is a great and friendly place! They have a wide variety of cars, and are willing to go the extra mile! 

Walter M. 

on Yellow Pages

5 years ago

I am very disappointed in the customer service at this location. I rented an insurance claim vehicle from them. They included "collision coverage" which I already had from my own policy. I feel I was up-sold this coverage without fully understanding I was already covered. Would not recommend this location. 

Walter M. 

on Yellow Pages

5 years ago

I am very disappointed in the customer service at this location. I rented an insurance claim vehicle from them. They included "collision coverage" which I already had from my own policy. I feel I was up-sold this coverage without fully understanding I was already covered. Would not recommend this location. 

Doug P. 

on Yellow Pages

5 years ago

I was in a situation needing car body-work for two different issues, one insured. Date changes etc. caused a lot of confusion but Josh helped twice to make it all work without any 'attitude' which seems to happen often lately. Fully satisfied with Enterprise. Should possibly mention Nationwide Insurance was professional and caring too.