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Encore Motorcars of Sarasota, Inc.
- Automotive
- Gulf Gate Estates, MO
About this business
We sell and service high quality cars.
Location details
6000 S. Tamiami Trail, Gulf Gate Estates, MO, 34231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Great communication
Very pleasant. Laid back not pushy. Didn't purchase car from them but they were very accommodating.
Good.
Dealer was responsive and called back but car was sold. Dealer called back later with other vehicles to sell me.
It took 2.5 days for a response and when they did respond to their web email system, it was a auto response & did not address my questions. I then called in person & found the car I was interested in had received a deposit that am.. Had they responded in a professional & timely manor, I may have had the car I wanted. Ticked me off!!!
Business response:
We are sorry our salesperson was not more responsive. We will make sure this does not happen again.
Quick reply with all of the information I needed and more. The car match and service was so good I ended flying to Florida and driving the van back to Utah. Could not be happier with Vinnie's help in making 100% sure this was the right van for our family before he felt good about me flying 2500 miles to buy the van. Thank you!
Business response:
Thank you so much for your review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your shopping experience with our team was so positive. Your business means a lot to us. Thank you for choosing Encore .Motorcars of Sarasota.
When I inquired about the vehicle I spoke with Chris and he was rude to me over the phone laughing at me and mocking me about saying that the vehicle was old being a 2011 and I informed him that the bank sees the vehicle as old That isn't a way that you should speak to a potential customer talking down to them or talking over them or laughing at them is unprofessional and just wrong I don't need to beg you to sell me a car on paying you
Business response:
Dan,We are sorry for the experience you had.We've never heard of a bad experiencefrom Chris before.We did sit down and discuss this with Chris. We take customers comments very seriously.
The dealer responded back to me to let me know that the vehicle had been sold.
Business response:
So sorry to hear that the car you were interested in got sold.Unfortunately, that is a common problem.Vehicles sell so quickly here. Thanks for looking at our inventory and try us again in the future.
Experience was great. Pressure and hassle free. Russell was great to work with.
Business response:
Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.We’re glad to hear that Russ contacted you promptly, and that you were pleased with customer service you received.
Frequently asked questions about Encore Motorcars of Sarasota, Inc.
How is Encore Motorcars of Sarasota, Inc. rated?
Encore Motorcars of Sarasota, Inc. has a 4.5 star rating with 169 reviews.
When is Encore Motorcars of Sarasota, Inc. open?
Encore Motorcars of Sarasota, Inc. is open now. It will close at 4:00 p.m.
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