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Enclave at Redwood
- Residential Leasing
- West Valley City, UT
About this business
Specialties Welcome home to West Valley City's best amenities! Our one, two and three bedroom apartments for rent are undergoing renovations and offer all the conveniences our residents desire. These West Valley City apartments have a convenient location very close to I-215, which makes Enclave at Redwood a commuter's dream. The heart of Redwood, you are surrounded by shopping, dining, and area conveniences. Give us a call today and schedule a private tour so you can discover your new apartment home at Enclave at Redwood Apa... read more
Location details
3810 S Redwood Rd, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No safety You're better off buying your own house and dealing with the issues there. Kept going without hot water because they refused to replace my heater until it actually blew a fireball around my hand. Maintenance doesn't keep proper records, leaving you to foot the bill at move out. Neighbor had mold and leaks that seeped into my apartment post move out and guess who had to pay for it? Not Enclave. They didn't fix things I requested during my time living there and now they get to on my dime. Safety is crap. They can say... read more
Security at Enclave is NOT by "Controlled Access" Gates remain open all the time. Anyone can come in and break into a vehicle in the middle of the night, or a drunk piece of crap could just slam into your parked vehicle and then drive away unseen. Both instances occurred to me and my family within the last three months, and both occurred overnight on the weekend. My wife and I used to like it here. Now, we no longer feel safe despite being gouged for a higher rent payment in an older apartment. We will likely not be renewing... read more
Please don’t move into these apts Very unsafe community. Had our motorcycle stolen and then had our vehicle towed because they assigned us the wrong parking stall! Tweakers hanging out in the laundry Matts, staff not friendly and don’t know what they are doing! OHHH and don’t bother calling as they WILL NEVER ANSWER! I could go on and on! I urge you stay away from this hell hole!
Business response:
Hello, We work hard daily to provide the best possible experience for our community and this is very disappointing to read, Every city has crime and we work with our local police department who advises our residents to contact them if they see any suspicious activity. Please stop by our office if th ere is anything specific that we can help you with. We are here to assist you with your home and to ensure your experience with us is 5-Stars. Thank you! Enclave at Redwood (801) 973-4250
LAZY I DO NOT recommend THIS PLACE. OFFICE WORKERS LIED AND LAZY TO DO THEIR JOB WHICH SCREWED ME UP BECAUSE OF THE LACK TO NOTIFY US ABOUT OUR MOVE OUT. THEY WILL SCREWED YOU UP TOO. THE OFFICE PEOPLE WILL NEVER HELP YOU. TAKES THEM FOREVER TO RESPOND.
Business response:
Hello, We appreciate your feedback, but our team's saddened to see you have not particularly enjoyed your time in our community. Please visit the office at your convenience so our team can hear more about your concerns ? this will help us to move forward in a more positive way and improve your experience with us. Thank you! Enclave at Redwood (801) 973-4250
Lack of usable amenties, poor customer service in Office A simple summary of our experience is contained within the lack of organization within the main office, miscommunication with residents, and blatant lying on behalf of the office staff when in resident disputes. much of the problems arose when the management companies exchanged hands from Greystar to Avenue5. One time, they went around and inspected all the patio balconies forcing residents to clean everything out, only allowing patio furniture to be placed. They enfor... read more
Business response:
We are sorry to hear about your poor experience! We apologize for the inconsistent information you received, and we can understand your frustration. It was not our intention to be deceptive or confusing. We strive to treat every customer and resident fairly and with the greatest amount of respect and attention. Thank you for sharing your feedback, we will look into improving our communication. If you would like to share more details, feel free to reach out to us.
Very unhappy Living here has been mostly a nightmare. Let's start from the beginning. About a year ago we applied to live here, we had just moved from Canada so we needed a cheap place to live. My wife came and got a tour and the apartments weren't bad, and the non renovated units are in our small budget. So we applied and for accepted with a move in date for the 15th of June. We tried emailing them several times to obtain more information about the move in process but nobody ever responded, so I had to come into the office ... read more
Maintenance Somerset village apartments has always had amazing maintenance I had someone come over today his name is Chip, I believe and he was quick and very very nice. All the maintenance guys work really hard to make the place nice by cleaning up the trash and what not and it really shows!
Not fabulous I'm very disappointed with this apartment and complex. Maintenance is lacking in skill and persoalitu. Management needs to be trained on personal skills.
Lived there and I hated every second Every one in the office is not helpful it all they , treated the residents disrespectfully, the manager is not an easy person to speak with, I gave my notice 3 months before I wanted to moved and they were sending me notes saying that I needed to stay another month because I did not gave my notice on time, when It only required 2 months, it was a good thing that I keep a copy of my notice, they do that to residents, so they have to stay another month, I hate the place and the staff, I'm g... read more
Frequently asked questions about Enclave at Redwood
How is Enclave at Redwood rated?
Enclave at Redwood has a 3.5 star rating with 680 reviews.
When is Enclave at Redwood open?
Enclave at Redwood is closed now. It will open at 9:00 a.m.
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