This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Empire Toyota
- Auto Parts & Supplies
- Seattle, WA
About this business
Specialties You Drive the Experience! One Person: Your sales consultant is dedicated to serving you from start to finish. You won't be handed off to a finance manager or another middleman. Your sales consultant will be completely transparent and honest with you throughout the process, making sure you understand everything as you purchase your new or used Toyota. Instead of dealing with multiple people, you will work with only one person. One Price: The price you see up front is the final transaction price. We believe in aggr... read more
Location details
1925 Airport Way S, Seattle, WA, 98134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
This Toyota is amazing. Cody helped me so much we originally went in for spark plugs and found out we didn't need them and we actually needed some other repairs on our vehicle. They are always up front and saved us money we didnt need to spend. Thank you cody.
I just want to say every time we get our vehicle serviced here we have a great experience. Cody was helpful and explained all the repairs that we needed to have done on our vehicle! Thank you so much!
First, it's important to know that I have been leasing and purchasing vehicles on the east and west coast for over 25 years. My first customer experience with Toyota of Seattle (TOS) was in 2010, when I purchased my first Toyota Tacoma TRD. Over the past 8 years, I have continued to do business with TOS due to the dealerships outstanding customer service in sales and maintenance. As a TOS customer, you are guaranteed NO slick sales gimmicks, pressure or manipulating ploys to purchase their vehicle. YES, just great customer s... read more
Excellent car buying experience! I walked in and was greeted by Andrew who happily showed me the car I found on their website. We took a test drive and he was able to answer all my questions. When it came time to buy, he was very up front about the cost and did not push add-ons too hard. I had psyched myself up for a high pressure sales situation and was super happy that was not the case! I would highly recommend Toyota of Seattle to potential car buyers!
Business response:
Thank you for sharing your experience! It can always be a bit intimidating walking into a dealership, and not knowing exactly what you are walking into. I'm glad Andrew showed you we are different, and truly only want what is best for you. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Toyota of Seattle!
Best car buying experience yet! – I can say that i never thought buying a car would be so exciting, maybe because this was the first positive experience I had. I went online and emailed Dean to see if a certain car was still for sale, within the hour he emailed me back, letting me know that it had been sold but another one was on its way and would be there in a few days. He called me just a few days later so I could go take a look at it. Before I knew it, I was signing the papers for my new Corolla!! Thanks Dean!
Worst Service Department – My mother buys a new 2009 Rav4. At 800 miles the battery is dead. She needed to be somewhere at 4AM so I let her use my car. I also needed a car since the weather that day was not motorcycle friendly. I take out the dead battery out of the new Rav4 and take my "second" car with the battery to Toyota of Seattle. This should be a simple exchange. After wasting two hours at Toyota of Seattle getting blamed for leaving the lights on (Duh, the 2009 Rav4 has timers) and having a parts employee carry my m... read more
Great Customer Service – I had just moved to Seattle, and stopped by for an oil change. The staff was great. It was a fairly busy day, but they still took the time to tell me where all the local shops were and things to do within walking distance while I waited. It only took about an hour to get my oil changed, they called me when it was done, and even did a complimentary vacuum!! They're great here
Bad service on the recall – I brought my car on Wednesday to have it fixed for the recall I got concerning the windows in the front. Now, I have rattle in both of my front door and the weaterstrips are either popping out or broken. I talk to the Director of Services this morning and of course he was saying it was not their fault. He his still ordering the part and will fix it which is good but sounded like he was doing me a favor... They might disserve two or three stars if my car is fixed correctly at some point but I don't... read more
Great Customer Service – After my car was totalled in a car accident, I needed a new car and had some time constraints. I've always received good service when I took my car here to get the oil changed, so I decided to look at their used car lot. Not only did they have great customer service, but I was in and out with an excellent deal on a used Corolla within two hours! The young man who helped me was very attentive and friendly and every sales person who saw me asked if I was being helped. The fact that they are non-commiss... read more
Frequently asked questions about Empire Toyota
How is Empire Toyota rated?
Empire Toyota has no reviews yet.
When is Empire Toyota open?
Empire Toyota is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com