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Embassy Suites by Hilton Indianapolis Downtown
- Hotels
- Indianapolis, IN
About this business
Location details
110 W Washington St, Indianapolis, IN 46204, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We stayed at this hotel for 6 nights earlier this month. Our son was staying in another room and had a problem with bites on his hands and wrists on the first and second night. Noticing "lint-like" specs on the sheets after that, he scooped up the "lint" and put it in the water-filled sink and noticed that these specs were swimming, so most likely bed bugs. He requested his room be changed. The manager claimed that he said he had an allergy to the sheets, which he did not say. If so, why would changing rooms make a diff... read more
Nice hotel, great location, but arriving at 2:30 pm, which was too early as check-in was at 3 pm, I waited, but my room was only given to me at 4 pm. Unacceptable for this category of hotel and for the price paid.
We stayed here while there for a funeral our room the heat didn't work and there wasn't enough blankets to keep you warm!!! I paid a 167 dollars for 2 people for one night they didn't even offer a discount !!! That was SHITTY I WOULDN'T RECOMMEND THEM THEY DON'T CARE ABOUT CUSTOMERS THERE ONLY WORRIED ABOUT THE PAYMENT! AND ALL SHE KEPT SAYING WAS ILL GET MAINTENANCE TO LOOK AT IT. WASTE OF MY TIME AND MONEY! 167 DOLLARS NO HEAT AND NO APOLOGY JUST WORRIED ABOUT THE PAYMENT!!! PURE GREEDY! STAY ELSEWHERE!!!
I stayed at your hotel and Dee was the woman that helped us out - she's great! Zackary Alderman Ruskin, FL
Dee helped us out at the hotel, which I loved the attention to detail. Thank you.
Dee was the woman who greeted us, which she was wonderful and very friendly. I highly recommend this hotel for people travel on business or like us for personal travel. We stayed two nights because of Harry Patel, which I must say was a wonderful treat. Dee was fantastic - thank you very much Dee. Dr. Kirk Alderman Ruskin, FL
I have been a Hilton Honors member for a few years and currently I am a gold level member. I primarily stay in Hilton based hotels whenever possible on my travels throughout Canada. Last week my father in law's health turned quickly and I had to cancel my reservation in short notice for that evening. After years of being on Honors member you think you would be given some accommodation. The employee who answered the phone offered no flexibility and said the room will be charged as this is policy rules. Shame on you Hampton In... read more
I have been a Hilton Honors member for a few years and currently I am a gold level member. I primarily stay in Hilton based hotels whenever possible on my travels throughout Canada. Last week my father in law's health turned quickly and I had to cancel my reservation in short notice for that evening. After years of being on Honors member you think you would be given some accommodation. The employee who answered the phone offered no flexibility and said the room will be charged as this is policy rules. Shame on you Hampton I... read more
November 2025. Booked 2 nights, left after 1. Room was dirty. Shower had brown stuff at bottom when shower was running. Sink had old makeup on counter, i don’t wear makeup not mine. No refrigerator, water in room $1. Never again.
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When is Embassy Suites by Hilton Indianapolis Downtown open?
Embassy Suites by Hilton Indianapolis Downtown is open now. It will close at 6:00 p.m.
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