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Ellie Mental Health
- Provo, UT
About this business
Ellie Mental Health in Provo, Utah isn’t your average therapy clinic. We’ve created a comfy, judgment-free zone where you can be authentic, get real about where you’re at in your mental health, and receive the compassionate care you deserve. We strive to break down treatment barriers and provide you with customized counseling services that meet your therapy needs.
Location details
3585 N University Ave, Provo, UT, 84604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 9:00 p.m. | |
| Tue | 08:00 a.m. to 9:00 p.m. | |
| Wed | 08:00 a.m. to 9:00 p.m. | |
| Thu | 08:00 a.m. to 9:00 p.m. | |
| Fri | 08:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I liked my therapist however, I will NEVER go to this clinic again because their website and portal is AWFUL! It's so difficult to get logged in, it's not easy to use and causes me more mental health issues dealing with the dumb portal and trying to get logged in. Not worth it.
This experience was anti-therapeutic for me. I had four sessions and was billed almost $700 when the quoted self-pay rate was $120. The billing statements on their patient portal don’t match what my credit card is showing—Ellie’s missing payments on their billing platform—but when I call, they say they did receive the ones showed on my statement. So it’s a little concerning their portal doesn’t actually track payments… much less bill them. My first session the therapist (CMHC) asked me what I thought they should diagnose me ... read more
I went here for 5 months. One day my therapist randomly texts me saying she's no longer working for Ellie and could not see me anymore. Like canceling all appointments including the one I had that day. I tried contacting Ellie to get a new therapist on multiple occasions and even tried just registering as a new client but never got a word back. They did finally contact me after 3 months to say happy new years and for being a loyal client. I had already found a new therapist and had been seeing her for a month already. If I c... read more
Frequently asked questions about Ellie Mental Health
How is Ellie Mental Health rated?
Ellie Mental Health has a 3.7 star rating with 11 reviews.
When is Ellie Mental Health open?
Ellie Mental Health is closed now. It will open at 8:00 a.m.
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