Ellie Mental Health

Chelsea Allred 

on Google

a month ago

I liked my therapist however, I will NEVER go to this clinic again because their website and portal is AWFUL! It's so difficult to get logged in, it's not easy to use and causes me more mental health issues dealing with the dumb portal and trying to get logged in. Not worth it. 

Amanda Weller 

on Google

2 months ago

This experience was anti-therapeutic for me. I had four sessions and was billed almost $700 when the quoted self-pay rate was $120. The billing statements on their patient portal don’t match what my credit card is showing—Ellie’s missing payments on their billing platform—but when I call, they say they did receive the ones showed on my statement. So it’s a little concerning their portal doesn’t actually track payments… much less bill them. My first session the therapist (CMHC) asked me what I thought they should diagnose me ... read more

Andrew Young 

on Google

4 months ago

I went here for 5 months. One day my therapist randomly texts me saying she's no longer working for Ellie and could not see me anymore. Like canceling all appointments including the one I had that day. I tried contacting Ellie to get a new therapist on multiple occasions and even tried just registering as a new client but never got a word back. They did finally contact me after 3 months to say happy new years and for being a loyal client. I had already found a new therapist and had been seeing her for a month already. If I c... read more