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13500 Midway Rd #200, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had to go back to Dr D**'s office to get my crown recemented after only 2 yr. AND, it fell off AGAIN after the 2nd cementing, only an hour after leaving her office. She blamed me for breaking the tooth below it so she can have a reason to charge me $200 for it after already spending $900 on that crown. She told me that I need to get another crown if this one doesn't stay on. What? Shouldn't a permanent crown be permanent? Does she think that people are that stupid? How can I break the tooth below it if the crown hadn't c... read more
Business response:
Dear *****, I'm sorry that you are unhappy with the service. The tooth that had the crown done 2 years ago had a root canal and build up that was done by another doctor before you came to us for the crown treatment. As Dr D** explained to you, the build up broke off with the crown. Therefore, The tooth had to have the post build up and a new crown to fit that. The $200 charge was only for the post build up. We didn't charge you for the cementation of the crown. We understand that because of cost you do not want a new crown ... read more
Elite Dental Studio: K.T. Dao, DDS has a 4.8 star rating with 166 reviews.
Elite Dental Studio: K.T. Dao, DDS is open now. It will close at 2:00 p.m.
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