Elara Caring

Jamie Donaldson 

on Google

a month ago

All around bad experience. Terrible professionalism. We did not choose this company but our case manager up in Ann Arbor set this up for us. Would never recommend. For example (and this is just one), we were told they’d be at the house at 230. By around 315, we hadn’t heard or seen a nurse. We called, and there was no answer. We called again at 430, knowing that after 5 it is the after hours nurse and things get chaotic with scheduling. We were told that our nurse was no longer coming. She thought the office would have calle... read more

Lex Lowry 

on Google

a month ago

Elara is a great company! They treated my Aunt well even though they are based in Toledo and my aunt was located an hour from the main office. They collaborated with the facility staff and would come on different days so that someone was there often. They updated our family too. My aunt started with a different hospice and it was not great. When she started with Elara, it was a welcomed change from what she had before. I wasn’t the decision maker, but I could see for myself the difference it made and she was only with them a... read more

David Norton 

on Google

a month ago

No after hours support for family and friends unless it is medical. I think these places just say what you want to hear when you are vulnerable to get your business. 

Tom Weaver 

on Google

4 months ago

Our family has had the extreme pleasure and privilege to have Elara Caring Services by our side for multiple family members over the last 8 years. During the progression of each phase they were there. Having the kindness and understanding from the beginning with the explanations and the paperwork to the knowledge of each loved one’s medical and emotional needs to the compassion in the final chapter with them in our lives, we couldn’t have imagined a better fit. For other reasons and purposes for loved ones they were able to ... read more