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El Pollo Loco

3.7

About this business

While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we be... read more

Location details

5386 Cherry Ave, Long Beach, CA, 90805, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 11:00 p.m.
Tue10:00 a.m. to 11:00 p.m.
Wed10:00 a.m. to 11:00 p.m.
Thu10:00 a.m. to 11:00 p.m.
Fri10:00 a.m. to 11:00 p.m.
Sat10:00 a.m. to 11:00 p.m.
Sun10:00 a.m. to 11:00 p.m.
3.7960 reviews
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Luvv Eboney's profile image
Luvv Eboney 
7 years ago
Reng Sith's profile image
Reng Sith 
7 years ago
JamAll DeMi's profile image
JamAll DeMi 
7 years ago

Horrible experience, got there and asked for wings and legs and they gave me old dried up funny tasting chicken, then I ordered large sides the mac and cheese tasted funny and the mash potatoes where NOT I repeat NOT done there was powder all in it, took it back and the manager had a very nonchalant attitude towards the matter and I told her the cook just had cooked chicken sitting and she rolled her eyes so this location, never again!!! 

Dawn Davis's profile image
Dawn Davis 
8 years ago
Stephanie Dovia's profile image
Stephanie Dovia 
8 years ago

Service really sucked. I ordered a salad that was suppose to have sour cream on it then when I ask about it they charged me for it. The I order a combo it was supposed to come with tortillas then when I asked about him they wanted to charge me for that too when I ordered a combo so yes service sucks there never go back there!!!��� 

Alcira Luna's profile image
Alcira Luna 
8 years ago

Very disgusted at the young people working at this location. Talking very loud between themselves, their foul mouths made my dinner break very unpleasant. I kind of wanted to say something but I I guess that is what the franchise owner gets for not wanting to pay decent wages to a more proper adult to work at his restaurant. Will never visit this location again. 

Gloria Juarez's profile image
Gloria Juarez 
8 years ago
Gabi Pouchain's profile image
Gabi Pouchain 
10 years ago
Amelia Gee Rosales's profile image
Amelia Gee Rosales 
10 years ago

Frequently asked questions about El Pollo Loco

How is El Pollo Loco rated?

El Pollo Loco has a 3.7 star rating with 960 reviews. 

When is El Pollo Loco open?

El Pollo Loco is open now. It will close at 11:00 p.m.  

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