Edwards Hyundai

stretzie 

on Birdeye

a month ago

I had an exceptional experience purchasing my car at Bill Hood Hyundai, thanks to the outstanding support from Sales Manager Joey McIntosh and Hannah in sales. Both were incredibly professional and friendly, making the entire process completely stress-free. Joey and Hannah were not only knowledgeable but also genuinely patient. They took the time to understand my needs, answered all my questions thoroughly, and helped me find the perfect vehicle without ever making me feel rushed or pressured. Their commitment to ensuring I... read more

Faith B. 

on Birdeye

a month ago

As I, a woman, sat in the waiting area I could hear the manager, Mike, and another woman who worked there complaining about a customer and calling her a b***h. From what I could gather the customer just wanted proof that the service she paid for had been done. That aside, after three visits and $2000 later my car still made noise and the check engine light was still on. Mike tried to tell me the noise was probably there all along and I just hadn't noticed. It was not there before they worked on my car the first time. I we... read more

Vinod A. 

on Birdeye

2 months ago

Title: Unethical Sales Practices and Unfulfilled Promises at Key Hyundai of Milford I purchased a Hyundai Tucson Hybrid from Key Hyundai of Milford on July 17th, signing the paperwork that day and picking up the vehicle on August 4th. During the deal discussion, Kyle (Sales Manager), General Manager (I think Mike) and Javier (Sales Representative) agreed to include a spare tire, 3-year maintenance package, and all-weather mats. These items were listed on the deal sheet and signed by me, with the General Manager present. Howe... read more

virginia b. 

on Birdeye

2 months ago

We received excellent service from 5 Star Hyundai when our Hyudai Tuscon broke down in Baton Rogue. The customer service and the repair shop did an excellent job communicating and fixing the problem. Tracy went above and beyond to help us. Thank You!!! 

Matt S. 

on Birdeye

2 months ago

I had my Hyundai ELANTRA towed to the dealership to have the positive terminal clamp shown in picture below replaced and if necessary for the battery to be replaced. They wanted to charge me a diagnostic charge of over $200 and I said that was not necessary as I knew what the problem was. It was the clamp in the picture. Shortly afterwards, I returned a missed call to the service department and they quoted me $1600.. I told them you have to be kidding me and said there was no way I was going to pay $1600 for a $ $13 clamp. I... read more

Laura B. 

on Birdeye

2 months ago

We had the pleasure of meeting and working with David Calder on our Genisis purchase. It was a fun experience. David is very personable while maintaining a professional demeanor. He expressed that he'd only been with Hyundai for a week or two, but we would have never expected it. He was very knowledgeable and resourceful if needed. We felt like old friends after a while. As a fellow dog lover, we enjoyed learning about his dogs too. 

Amg T. 

on Birdeye

2 months ago

This dealership is a complete scam. I came in for a simple oil change that was already included in my maintenance package. Without my permission, the service advisor at (209) 662-6400 added an “oil injection” service I never asked for, then had the nerve to demand I pay for it. This is blatant dishonesty and an obvious attempt to overcharge customers. They gave no explanation, no approval request, and no respect for the customer’s trust. If you value your money and your peace of mind, avoid this place at all costs. I will ... read more

Andrew 

on Birdeye

3 months ago

Iggi Barreto at Paramus Hyundai was amazing to work with! He’s very friendly, easy to talk to, and really cared about our needs throughout the whole process. He made sure we were comfortable, even offering us water while we talked, and gave us an incredible deal on a beautiful car. If you're looking for someone who’s honest, helpful, and really wants the best for you, definitely ask for Iggi!  

Luis D. 

on Birdeye

3 months ago

"Warranty Repair Mishandled – Charged for Work Caused by Defect" Hyundai confirmed our Elantra had excessive oil consumption and approved a warranty engine replacement. But the dealership only replaced the short engine block, not the full engine. On top of that, we were charged nearly $900 for belts and hoses that were only replaced because of the engine defect. These weren’t normal maintenance jobs — they were part of correcting Hyundai’s known issue. We expected full warranty coverage and fair treatment, not extra charge... read more