Ed Voyles Chrysler Dodge Jeep Ram

Patrick B. 

on Citysearch

12 years ago

This dealer is still operating with twentieth century tactics of dishonesty, deceit, double speak and telling customer what they want to hear rather than being open and honest. They do not do safety inspections on their vehicles. I purchased a Honda for my daughter took it out of the lot only to discover when my mechanic does a mechanical inspection that the driver's headlight is broke and the transmission is shot. At first they agreed by email and phone to the mechanic that was chosen after they asked me to go get three bid... read more

Susan Unhappy Customer 

on Citysearch

13 years ago

Horrible Dealership – I would never recommend or visit this dealership again. I spent three days test driving 3 separate vehicles. The one I purchased (or almost) was taken away from me after I signed all the paperwork and had it added to insurance. Why? The management gave me the wrong car!!! They also failed to return my rental car as promised, which cost me an extra day rental. Beware of this dealership, Two of the vehicles I drove looked fine but the Engine Light came on during the test drive. Management is of no help ei... read more

JCDraper 

on Citysearch

14 years ago

Not To Be Trusted – Three items first... 1. Good inventory of product when I was there (Dec 2010), 2. Sales and Finance teams are well trained, professional, & courteous, but somewhat aggressive 3. The management team is lacking basic people skills and employs tactics that I thought were rejected as valueless in the 80s My issue: I bought a 2011 Dodge RAM 1500 that had defects that I came to find out were documented by Dodge and known to Ed Voyles before I bought the vehicle. If disclosed to me during the buying process (i.e... read more

Chris805 

on Citysearch

14 years ago

The Worst Car Buying Experience in Town!!! – The service at the Certified Used Car lot was really terrible. The used car sales person along with the used car sales manager were uncooperative when asking for help with a problem with a vehicle that they were clearly aware of- stating the problem had magically fixed itself but then the problem reappeared. It's amazing how quickly the sales person and the sales manager gave me the run around. I ended up going to another dealership to fix the problem. I would stay far from this d... read more

TinaGrey 

on Citysearch

14 years ago

The Best Car Buying Experience in Town!!!! – Whenever it is time for me to go buy a car, I dread walking around the lot, being approached by the "sales vulchers" and having to haggle to deal only to know I will walk out paying more than I planned when I walked in. For the first time, I was able to enjoy my car buying experience! I was politely greeted without being harassed. I walked the lot and talked with my sales associate Scott Lucas about what it was I was looking for. He took the time to listen to my wants and took me ... read more

DominickLovin 

on Citysearch

14 years ago

TERRIBLE CARS - WORSE MANAGERS!!!! – I have bought 2 cars at this dealership in the past 4 years. 1st was a Ford 150, which they tried to charge me almost $3,000.00 more than the internet price. I drove of the lot after the purchase and 24 days later, the transmission failed! I called to see about the vehicle and the Manager told me that it was to bad and that the car was sold AS IS for a reason. 2 months later the engine failed and had to be replace, the another month went by and the Radiator needed to be replace. Already j... read more

elitree 

on Citysearch

14 years ago

John Peterson will take care of you! – I did not purchase my care at Ed Voyles, but I have taken it to the service dept. there a few times to have it worked on. John Peterson has take such good care of me, bending over backwards to find the problems I was having with my car and even setting me up with a rental when they had to keep my car for a few extra days. He's a gem!!! 

JeepBuyer 

on Citysearch

16 years ago

Horrible customer Service, Paid for services not completed. – I purchased a used vehicle recently from Ed Voyles in Marietta. I paid them to submit the title information to the county. They failed to do so before my temporary tag expired. When I first called, they didn't even look into my paper work - they just said "oh, it usually takes 3 weeks or so - just keep waiting." So when nothing showed up in the mail, i started calling the county commissioner's office & they looked up my vin number and said no paperwork had been su... read more

JRMarietta 

on Citysearch

17 years ago

Questionable Service Department – They "found" over $3,000 in extra repairs to bill to an extended warranty when I had a simple lock repair done. I had a key fob reprogrammed and the next day my battery died. (One that they had put in 3 years earlier.) Perhaps coincidental . . . but I don't have a high level of trust for service departments of dealerships.