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EcoShield Pest Solutions Indianapolis, LLC
- Home Services
- Indianapolis, IN
About this business
Location details
7144 Lakeview Parkway West Dr, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ive had a few days to consider this before writing this review. My 91 year old MIL is generally safe at home alone, but is rarely left for long while I run errands. Last Friday, Route Mgr ***** stopped by while I was out on such errands. MIL has dementia, and we live in a gated community with a no soliciting policy, posted at the front gate. ***** stopped by, spent a while on the front porch talking to MIL. She pointed out the Ring camera to MIL who didnt remember what that even was. I was in the car driving, or I would have... read more
Business response:
Hi Christine, Thank you for taking the time to share this deeply concerning experience. We understand how important it is to feel that your loved ones are safe and respected in their own home, and we take concerns like this very seriously. While our representatives are trained to act professionally and respectfully at all times, we never want anyone to feel uncomfortable or pressured especially in sensitive situations involving individuals with cognitive impairments. We appreciate you bringing this to our attention. If your ... read more
I had a similar experience as others, a salesman told me about a $180 service which turned into almost $1000 over one year. I have never had to make so many customer service calls for a ************ were always disappointed. We also still have ants even though we completed the contracted 5 services. SO disappointed. Do not hire this company. Waste of money.
Business response:
Hi ********,Thank you for sharing your experience. We understand how frustrating it can be when expectations around pricing and results dont align, and we appreciate you taking the time to provide this feedback.Our goal is always to ensure clear communication during the enrollment processincluding a thorough review of the full service plan, pricing structure, and contract termsso that each customer knows exactly what to expect before service begins. We're sorry to hear that your experience felt different and that your pest c... read more
While services rendered have been okay. The cancellation process of services is a nightmare. There is no ability to cancel service without talking to someone. On top of that, they are currently charging a $150 charge for what Im assuming is a cancellation fee. Asked them to cancel services through their texting service and they would not cancel, just threw a $150 charge my way. Business model does not give me the warm and fuzzies.
The service sucked even after 2 treatments. I was told Id pay 175$ for the year. Quickly in 2 months I was paying 175$ per treatment. He said this business was a small business and he was needing people to help. My fault for falling for it. I called customer service to cancel and they wouldnt let me hang up and kept offering me deals I didnt want. Did not tell me 150$ would be charged if I cancelled due to the great rate they gave me. You think 175$ per treatment is a great rate? Yeah right. Talked with them and they didnt c... read more
What the other reviewers have said is correct. The company spends a few minutes dusting around the house and then leaves. You could get better results yourself. I tried to canceling due to poor service and was transferred overseas. Once I got ahold of someone and communicated that I was going to stop my service I was transferred to another agent. That agent was extremely rude and refused to allow me to stop the service. After several minutes of yelling he finally was able to concede and stop the service.
Ecoshield lied about the price and all of the sudden I can't call and get any information or make any changes on the account because they put it in the owner of my houses name but yet continues to charge my card for an outrageous amount.
If I could give this company 0 stars I would. Their sales guy came to the house and convinced me to switch services. (shame on me) I have had this service since April 2024 and the bugs inside and outside my house are TERRIBLE. When you call customer service you are transferred overseas. This is not a local company!!! Their contract says you will see an influx of bugs for several months!!! What???!!! Because they use a c*** product or is watered down. I will be canceling my service and paying the penalty fee. Stay away from t... read more
Update:So upon signing up the service guy (****** the bug *******************)told me that he would cover the initial service fee and that I wouldnt be charged anything for 45 days and it would only be 160( which is why I signed up)However this was a lie! I woke up this morning, with the company trying to charge my card 149$. So now its been 4 days which over the 3day cancellation period Im responsible for the 149 plus 151$ (cancel fee).The guy who came out and did service was great but initial guy was a liar!Cleeford! Cleef... read more
Horrible company to do business with...high pressure sales and lies. Provided treatment once and did not show up the 2nd time. We tried canceling several times but they wouldn't allow us to cancel and sent out someone to our house after we canceled. They are billing us $150.00 fee for canceling this service. I have already paid $160.00 twice...so $420.00 total for one treatment! Stay away from this business to avoid the scam!
Frequently asked questions about EcoShield Pest Solutions Indianapolis, LLC
How is EcoShield Pest Solutions Indianapolis, LLC rated?
EcoShield Pest Solutions Indianapolis, LLC has a 4.7 star rating with 4,210 reviews.
When is EcoShield Pest Solutions Indianapolis, LLC open?
EcoShield Pest Solutions Indianapolis, LLC is closed now. It will open tomorrow at 9:00 a.m.
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