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Economy Auto Sales
- Used Car Dealers
- Martins Ferry, OH
About this business
Location details
317 Hanover St, Martins Ferry, OH, 43935, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Never returned my call or email. Then I called the following business day and they said they just sold the car.
Business response:
Serena, You are right, I didn't return your email and I am very wrong for not following up. I didn't see your email that you sent on Sunday till Monday and by that time the vehicle had already been sold. Regardless, I should have followed up with you letting you know the vehicle was no longer available. If I could ever have the chance to earn your business or even a more positive review of your experience with me and my company, please contact me directly.Regards, Eric Vernon, Owner
Great deal
Business response:
Derek, Looking through my recent flies I can't tell which "Derek" you are that left us a 5 star report. However, I am glad that you felt strongly enough to take the time to give us 5 stars and comment that you still feel you received a "great deal."Thanks again, Eric
I can't express in words the level of satisfaction I had with the trading experience I had with Eric at Economy Auto Sales. I found his car on CarGurus and started the emailing process and with his patience and good fortune, I traveled 2 hours from WV, check in hand because we were able to work the deal out thru the internet. The absolute best car trade-in experience I've ever had and believe me...I've gone through a lot of vehicles!!! Thank you Eric.... true professionalism and straight to the point numbers!! Eric even had ... read more
Business response:
Greg, Thanks for such a great review of your experience with us and my company. It was also a pleasure to do business with you. You were an educated buyer in knowing what you were looking for and what you felt was a fair price to do business... It's always so much easier to do business this way.Enjoy that 300C and thanks again for taking the time to share your personal experience with other people looking to possible do business with us.All the best, Eric
At first we had some problems with warranty but John was determined to make it right... GREAT JOB JOHN....
Business response:
Brenda, THANK YOU very much for taking the time to mention your satisfaction with John.It is very much appreciated by him and our staff. He has been a great asset to us for many years.John would also like to personally thank you for your patience and understanding regarding the warranty issue. Your attitude toward the clerical problem made this an issue that was easy for him to get corrected. Lastly, I would like to mention that Brenda and I had a conversation right after the purchasing of the vehicle from my company regardi... read more
Excellent customer service, very honest. Their top priority is customer satisfaction. Highly recommended.
Business response:
Thank you so much for the kind words. I hope we had a chance to earn your business. Regardless, I do appreciate you considering my inventory and company. Thanks again, Eric Vernon, Owner
To much for the truck
Business response:
David,I am sorry the price of our vehicle resulted in such a poor review. I wish you would have given more detail on what truck it may have been as well. We are one of the few dealers that display our prices on every vehicle, all the time.Regardless, I take your rating of our company very seriously and thank you for taking the time to note your dissatisfaction in our pricing of the vehicle you were considering.Thanks again, Eric Vernon, Owner
It was nice to deal with Economy Auto Sales. Very staightforward and no pressure. The car I purchased was what I was looking for and maybe a little more. I would reccomend looking at Economy Auto Sales for your next vehicle purchase.
Business response:
Thanks for the 5 star review! As a small independent business owner, this is what we strive for. Thanks again, Eric, Owner
It was worth the longer drive for a fair deal. Thank you.
Business response:
THANKS for your business, your trust in my company and the follow up review. It is very much appreciated!Thanks again, Eric, Owner
The owner went out of his way to communicate with me as I was looking at vehicle and was an out of state purchaser. Provided timely feed back, additional photos and was a tremendous help.
Business response:
Mark, Although we we unable to reach an agreement to purchase our vehicle, you taking the time to commend us on answering your requests and mention that in a follow up review is greatly appreciated! Hope you ended up finding that MR2 of your dreams!Thanks again, Eric, Owner
Frequently asked questions about Economy Auto Sales
How is Economy Auto Sales rated?
Economy Auto Sales has a 4.1 star rating with 161 reviews.
When is Economy Auto Sales open?
Economy Auto Sales is closed now. It will open at 9:00 a.m.
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