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We have 2 locations and are proud of our 28 years serving the Ohio Valley with locally owned inventory.
317 Hanover St, Martins Ferry, OH, 43935, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
There a joke. If u want to drive over two hours to find out everything the owner of the lot told you was a lie and the vehicle is a 4 out of a 10 when they swore it was a 9. This is the place for u
Business response:
Bob,I am very concerned over your review and my apparent lack of detail given on a vehicle you were considering. I have looked and had everyone on my staff look through their notes to see what vehicle it was that you drove over 2 hours for but we couldn’t piece it together.I also don’t have history of sending additional photo’s or doing a personal walk around on the vehicle for someone coming from a far distance which is usually standard protocol at both my stores. In these rare cases, this is something we always do but I do... read more
This dealer got back to me very quickly. Dave Keenan was very friendly and informative and responded to every question asked of him. My husband and I had been looking for a bigger cargo van for his work and we spotted one online and the reviews I had read about this company and employees were all good. (I have checked every one of the lots we had went to and some were terrible so we wouldn't even bother looking at anything on those lots.) We went to look at the cargo van they had and he explained everything about the van to ... read more
Great service,not pushy
Business response:
Sonya, Fantastic!...... This is what we strive to be!! (especially the "not pushy" part)Thanks for the review, Eric
My fiancee & I spent months looking for a car. Not one out of the dozens of private parties & dealers we met seemed to sell good cars for a fair price. Most of them were junk as were the people selling them. After reading some excellent reviews online for Economy Auto Sales, we decided to check it out. Sure enough they had the exact car we were looking for but was over our budget. After meeting with Dave & the staff of Economy Auto Sales, we decided it was well worth us going over our budget to purchase a car in excellent sh... read more
seemed willing to help. by the time they got back to me, i had already bought something else.
Business response:
John, Thanks for the opportunity to do business with us and for leaving the review, it is really appreciated!Thanks again, Eric
Dealer responded that vehicle already sold. Appreciated the quick response and follow-up.
Business response:
Thank you for taking the time to review your interaction with our staff. If you would ever see anything else in our inventory, just shoot us another inquiry...Thanks again!Eric Vernon, Owner
answered all questions in a timely manner on Internet request. however when we went to see the vehicle location staff just gave us the keys and didn't follow up to see if we had questions or anyrhing.
Business response:
Morgan, Thanks for taking the time to write a review and leaving a 5 star rating!I am concerned about your lack of attention on our lot though. It is my policy to give customers space when they are shopping on our lots. We truly want to be a hassle free environment and we approach customers like they want to buy a car and not be sold a car.That you left feeling less than attended to is a problem and something that I obviously will discuss with all of my staff. Thanks again for your rating and mentioning your issue, it is app... read more
Never returned my call or email. Then I called the following business day and they said they just sold the car.
Business response:
Serena, You are right, I didn't return your email and I am very wrong for not following up. I didn't see your email that you sent on Sunday till Monday and by that time the vehicle had already been sold. Regardless, I should have followed up with you letting you know the vehicle was no longer available. If I could ever have the chance to earn your business or even a more positive review of your experience with me and my company, please contact me directly.Regards, Eric Vernon, Owner
Great deal
Business response:
Derek, Looking through my recent flies I can't tell which "Derek" you are that left us a 5 star report. However, I am glad that you felt strongly enough to take the time to give us 5 stars and comment that you still feel you received a "great deal."Thanks again, Eric
Economy Auto Sales has a 4.1 star rating with 150 reviews.
Economy Auto Sales is closed now. It will open tomorrow at 9:00 a.m.
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