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Eastern Truck & Accessories

4.3

About this business

ETA is a one stop shop for Lifts, Wheels, Tires and other performance upgrades for your Truck, SUV or Jeep, including custom builds from mild to wild! State of the art Alignments machine on site! Here at ETA we give our customers the chance to customize their vehicle the way they want, not the way we want them to? Of course we offer our expertise and suggestions along the way, but we know it's important that you get the look, ride, feel, and performance you're looking for, what meets your needs, wants, and desires. Everythin... read more

Location details

6320 E Virginia Beach Blvd, Norfolk, VA, 23502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3271 reviews
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M S.'s profile image
6 years ago

Brought in a Jeep about two years ago to these guys and had a new lift kit, wheels tires and a winch. The cost was a bit high, but not outrageous Ike some other reviewers wrote. The best part of my experience was the education the sales staff provided. Chad was my salesman and walked me through the process from start to finish. I knew what I was getting and how it was going go look once done. The install guy went over my Jeep with me upon completion and they even helped load my old parts ( that I sold to my neighbor). Will c... read more

Brandon C.'s profile image
Brandon C. 
7 years ago

Would not recommend. Seems like this place does most of the 4x4 work in the Virginia Beach area, but customer service and service after the sale is garbage. Dealt with Chad in sales. Not only did he not get me the correct part I asked for, but he picked a more expensive part and already began installation and drilling holes in my grill before I was notified by someone else in installation. He then tried to blame me for the mistake saying that's really what I wanted. Since it was already at the point of no return with holes a... read more

Donald W.'s profile image
8 years ago

Wasn t sure about lifting my new 2016 Silverado , but after stopping into eastern truck and speaking with Chad and the crew there ,decided to have a 6 in lift with custom wheels and tires . Truck looks and rides amazing !!! Thanks guys!! Couldn't be happier with my decision ! Pricey ?? Maybe !! You get what you pay for !!!! Thanks again ! I ll be back ! 

Jack V.'s profile image
10 years ago

This place is way overpriced you will be ripped off here. Just look at the reviews I did not buy anything from them and will never go back to them had a horrible experience. Just a warning to all out there you will be taken advantage of especially if you don't know what you are talking about. Shop around ask around and you will understand. O and military friendly yeaaa right all they see is a steady paycheck. Just beware!!!! 

Joe R.'s profile image
10 years ago

THIS PLACE IS GARBAGE. STAY AWAY FROM THIS PLACE UNLESS YOU WANT TO GET RIPPED OFF BY PEOPLE WHO ACT LIKE THEY CARE BUT ALL THEY WANT TO DO IS TAKE YOUR MONEY. PRICES IN THE SHOP ARE MARKED UP WELL OVER 60% SEE FOR YOURSELF. THEY WILL ACT ALL NICE AND FRIENDLY BUT THATS JUST THEM TRYING TO LURE IN ANOTHER VICTIM INTO THEIR SHOP IM WARNING YOU DONT BE THAT PERSON YOULL SEE IF YOU FALL VICTIM TO THEIR BSSS 

Drew B.'s profile image
10 years ago

If you're reading this review you're probably where I was a couple weeks ago. I want to modify my vehicle, but couldn't decide where I want to take it and who to trust. Well, I cannot say enough about my experience at Eastern Truck and Accessories on Virginia Beach Blvd. From the day I walked in and was greeted by the staff to the day I drove off their lot with my suspension lift, wheels, and tires, I received best in class customer service. Man am I glad I chose ETA. I wasn't just looking for a shop that would lift my JK, I... read more

Thomas M.'s profile image
11 years ago

I was shopping around at several off road shops and numerous friends recommended ETA so I decided to give them a call. From the moment I talked with a sales associate (Chris), I knew I chose the right shop. Every member of the ETA staff I talked with were very knowledgable and enthusiastic about their work. It's one thing to be a employee of a company, but you can tell when someone is truly passionate about what they do and ETA is definitely the best in the area. Their prices are fair and their work speaks for itself (outsta... read more

lt14x4's profile image
12 years ago

ETA has one of the best shops in the area. However, the cost for parts or work performed there can be outrageous. You can often times expect to pay 50% more for work there vs. other shops. If cost is no barrier use them. I cant complain about the work at all. However, I dont feel the pricing is always fair even if you do get quality work. It's kind of like paying $200 for the best hammer there is. It's still a $200 hammer. 

rogersjared3's profile image
rogersjared3 
12 years ago

Was told my truck needed ball joints and a wheel bearing to get the alignment right. MY TRUCK ONLY HAS 12,000 miles on it!! I declined the work and was still charged $90 for an alignment that apparently wasn't right. Their tire price that I paid was outrageous. I got my truck aligned at another shop just fine. High priced rip off. 

Frequently asked questions about Eastern Truck & Accessories

How is Eastern Truck & Accessories rated?

Eastern Truck & Accessories has a 4.3 star rating with 271 reviews. 

When is Eastern Truck & Accessories open?

Eastern Truck & Accessories is closed now. It will open tomorrow at 9:00 a.m. 

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