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East Tennessee Dodge Chrysler Jeep Ram
- Car Dealers
- Crossville, TN
About this business
Location details
2774 N Main St, Crossville, TN, 38555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
When I made the reservation for service, I spoke with a woman who was not at your service department. I told her I wanted 4 new Michelin tires on my Jeep Liberty. She said fine and scheduled the appt. Unfortunately she didn't make it clear to parts or service that 4 new tires needed to be in house at the same time as my appt. So, I had to come back a second day when the tires arrived. Other than that, the service was excellent.
POWER WINDOW QUIT WORKING MECHANIC HAD TO TRACE WIRES INVOLVED REMOVING DASH FIXED OVER NIGHT MELISSA DUTCH SERVICE ADVISOR EXCELLENT!!!!!
Efficient. Service writers were friendly and listened well.
Service rep was very pleasant, in spite of my having an apointment, the oil change took over 1 hour, which I felt was excesive. Otherwise, very pleased with your dearlership. I shall return in the future.
When I purchased the car there at East Tennessee Dodge, it was Thomas Payne who sold me the car. He was extra-ordinary and very impressive in the entire process and that same 'excellent' service has continued as I have brought the car in for servicing. The most recent date of service being 3/14/14. That appointment at 1 pm was met with a very kind, courteous, welcoming smile and a professional team of service personnel that couldn't have been more prompt, on time, efficient, and friendly too. In a word; "Variety is the spice... read more
pre schedule to have a simple oil change 1 hr and 15 min. THEN WAS INFORMED THAT I NEEDED TO HAVE THE FLUID REPLACED IN THE FRONT AND REAR DIFFERENTIAL WITH ONLY 15 THOUSAND MILE WHEN I PURCHASED A TOP F THE LINE JEEP I EXPECT THE FLUID TO LAST LONGER THAN THIS I WAS TOLD THAT THEY NORMALLY WERE CHANGED AT 30000 I REFUSED AND IT MAKE ME CONCERNED ABOUT THE QUALITY OF THE VEHICLE. THIS HAS BEEN GARAGE KEPT NEVER OFF THE ROAD. WITH BUMPER TO BUMPER COVERAGE AND IT DOES NOT INCLUDE ALL FLUIDS????????
I had a great experience at East Tennessee Dodge yesterday. I came in to have my 2009 Jeep Sahara serviced and left owning a 2014 Jeep Sahara! I guess you did good! Seriously, Thomas Payne did a wonderful job finding the Jeep I wanted and I got an excellent trade in value for my 09. It should be in early next week and I am so excited to meet my new Ride.
Had recall service performed. Took a little longer than anticipated but service department also corrected some issues with nonworking bulbs.
Everything went fine for our oil change. Very quick.
Frequently asked questions about East Tennessee Dodge Chrysler Jeep Ram
How is East Tennessee Dodge Chrysler Jeep Ram rated?
East Tennessee Dodge Chrysler Jeep Ram has a 4.6 star rating with 1,909 reviews.
When is East Tennessee Dodge Chrysler Jeep Ram open?
East Tennessee Dodge Chrysler Jeep Ram is open now. It will close at 8:00 p.m.
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