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East Coast Truck & Trailer Sales
- Trailer Dealers
- Portsmouth, VA
About this business
We are a full service dealership for towing, auto transport, and waste collection professionals offering a large selection of new and pre-owned vehicles, parts, equipment, vinyl vehicle wraps, and wash/detail. Google ectts to shop new and pre-owned trucks, many of which are assembled by our manufacturing team in Portsmouth VA. Google parts.ectts to shop 24/7 and enjoy a large selection of every day supplies shipped free to your door. Walk in and browse one of our retail parts stores in Portsmouth and Manassas, have your truc... read more
Location details
2906 Elmhurst Ln, Portsmouth, VA, 23701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
bought a rain jacket they won't warranty it defective from manufacturers defects Just a up date there sending me a new jacket thanks thats awesome great job
Business response:
John, thank you for bringing this to our attention. A replacement will be sent to you. We apologize for any inconvenience and thank you for choosing us.
Worst place to take your truck. Tried to sale me a transmission I didn’t need. Service advisor lies. The company owner didn’t have the integrity to call me back about my issues with my truck.
RecommendedEXCELLENT CUSTOMER SERVICE, FRIENDLY AND PROFESSIONAL! NO HASSLE! WE HAD A WONDERFUL EXPERIENCE!
My husband and I went in to look at a 2019 Rollback after speaking with DJ via text for about a week. Get there look at the truck and decide to get it. After doing all the paperwork we are told we have to wait because there was already a purchase order on the truck that needed to be cleared out from a deal that fell through. Ok no big deal. After waiting for about 20 minutes he comes back and says by the way the wireless remote he said he would throw in is only a one function remote. My husband says we don’t need that so DJ ... read more
Business response:
Candace, We are sorry that we weren’t able to make a deal. While our salesman are always eager to make a sale sometimes it is out of their control to cut departmental pricing without a managers approval. We apologize for any miscommunication that came of this and have spoken with our team to rectify and correct this moving forward. We appreciate your input and hope that you will shop with us again! Feel free to reach out to our Sales Manager in the future so we can get you in the right hands.
Great partner to our business
They are not trust worthy. Your supposed to get your deposit back of 5,000 dollars if you don’t like the terms of your loan. I did not agree to the terms and told them so. Two days later they informed me that I have lost my deposit because I agreed to the terms. Never signed any documents stating that I agreed to there terms. Nothing but a bunch of thieves.
I ordered a few things from these guys they are great people with compassion to help as much as they can. They have fair prices with their products and will be ordering my stuff from them for now on! It was a pleasure to give you my business and most importantly I got my new parts for my flat bed sooner then I thought. Thanks again. David East towing
I could not recommend purchasing parts from this company. I ordered a gallon of non skid and it arrived partially opened and dried out. They will not exchange. Complete waste of money. In my opinion, not a way to conduct business.
Frequently asked questions about East Coast Truck & Trailer Sales
How is East Coast Truck & Trailer Sales rated?
East Coast Truck & Trailer Sales has a 4 star rating with 311 reviews.
When is East Coast Truck & Trailer Sales open?
East Coast Truck & Trailer Sales is closed now. It will open at 7:00 a.m.
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