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Eagle Heating and Cooling of Georgia
- Heating & Air Conditioning/HVAC
- Forest Park, GA
About this business
Location details
596 Virginia Cir, Forest Park, GA, 30297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
ZERO STARS NEED TO BE ACCESSED!!! Do NOT use this company!!I scheduled an appt for today and took the *** OFF OF WORK WITHOUT PAY (since I dont have the luxury of sick pay or vacation!). Appt was for 8am-12pm today. I havent heard anything so I call at 11:25 and tell them there is 30 min left in my time frame and I took of work for this WITHOUT PAY. The ding dong who answered tells me Oh due to the weather theres no one working today. Are you fresking kidding me?!?!? Why did t these imbeciles call me at 7:30 this morning to ... read more
American Home Shield (AHS) sent Eagle Heating and Air of GA out to diagnose the unit in May 2023 [see photo from June 2, 2023]. ******, showed up & said I need a new compressor. After waiting a month for the compressor, they sent ******* out to replace the compressor. The out-of-pocket repair costs were $800, which I agreed to pay before they would even send someone back to the house. ******* showed up and said since my compressor hadn't completely failed that he couldn't replace it. He said that he "fixed" something else an... read more
Think Company is very unprofessional. I was lied to and they tried to extort me by not coming out to fix my unit until I paid the extra high out of pocket freon cost up front. This is after they said the tech guy was in route for a week straight. I spoken with the owner who was very rude and delusional.
I have a home warranty with American Home Shield and Eagles Heating and Cooling of Georgia was the contractor they sent to fix my ac unit. My issue started Jul 3, 2022. It is Sep 9, 2022 and my ac unit is still not fixed. They have been to my house more than nine times and have sent seven different technicians who were unable to properly diagnose the problem. Each time they came out there was a new issue. From the coil, to the compressor, and some other unidentified part that was supposed to be replaced, They scheduled an ap... read more
Please do not use this company.. This company service is truly poor. I have a house warranty that I go through and Eagles Heating was assigned to me. The technician came out and fill the Freon in the air condition unit. The technician said the the unit needed a coil and that he will return. The technician never returned. I called the company and spoke with employee April. She said the coil needed to be ordered. I was consistently calling with no news of when the coil be in to installation. I had to wait for 2 to 3 weeks for ... read more
Business response:
The Equipment had to be ordered, the home warranty does not order our parts . Due to covid Evap coils are hard to find. we can not help the unforeseen on the equipment. You were no charged for the evap coil or the labor We gave you the coil. Your tenants are now cooling and the system is running properly
Very bad customer service. I have air conditioner problem, I called service. Some technician from this company came to my house and sent service request to replacement of compressor and refill 14 Ib Freon. My air conditioner only has 5IB 4OZ capacity for Freon ( I sent them picture). I asked the company why I have to pay more than this amount of Freon. Then we got email from this company below We did not install your equipment. You need to call XXX. We will never service your home. You need to call XXX. I have refused to ser... read more
I was assigned to this company by *** (insurance) to fix my AC on June 28th. The lack of communication was the biggest issue. I was given an appointment time (during the day) and the tech didn't show up until 10pm!! I was told, after the fact that the truck broke down. After they inspected my unit, they needed to order a part and come back. It took over 10 days and several unanswered VM, emails, to get in touch with them. After FINALLY scheduling the follow up(initiated by ME) they came back July 13!! I decided to call to sp... read more
Im going to try and keep an extremely long story short I only used this company because they were assigned to me through the home warranty. They charged me $1425 for 15lbs of coolant, and my unit only holds 5lbs. The coolant leaked out almost as soon as they put it in the unit. So that was $1425 on my lawn because of a misdiagnosis. So naturally I wanted some sort of refund, at least for the 10lbs over I was charged, since the AC was never fixed. When I called to confront them about it, the office manager S*****, told me if ... read more
Horrible and unprofessional, no customer service. Strikes me as an entitled company that doesn't care that the customers' money make their paychecks. Contractors were hired by American Home Sheild. My AC unit for my upstairs went out. This company came out on that Friday, day of my birthday. Immediately told me the line was frozen and it had to be thawed out and they would come back tomorrow. They said the office would let us know what time. Shortly after that, they called my husband to tell him they'll be here the next day,... read more
Frequently asked questions about Eagle Heating and Cooling of Georgia
How is Eagle Heating and Cooling of Georgia rated?
Eagle Heating and Cooling of Georgia has a 2.3 star rating with 21 reviews.
When is Eagle Heating and Cooling of Georgia open?
Eagle Heating and Cooling of Georgia is open now. It will close at 5:00 p.m.
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