E T Television Service

mysticjim 

on Citysearch

17 years ago

I would say that it's the absolutely the worst service, but what they do isn't service. – I have a poloroid tv under warranty that I've been trying to get repaired since October of 2006, it's now March 19, 2007 and my tv is still broken. On March 2nd the order was finally put in for me to get a replacement tv. The tv was shipped to ET TV's office on the 7th. They never called me. I called them and they didn't answer the phone at first, after speaking with Polarroid customer service, that's when I found out what the tracking ... read more

ifoo134 

on Citysearch

18 years ago

Worst repair service – I have a TV that was still under the mfg warranty and needed repairing, I was referred to ET by the mfg. I was told to bring in the TV between 11-2 on Thursday; seemed odd that they would have a scheduled time to come in. I asked several times if they meant for me to bring it in or for them to come out and pick it up. They confirmed that I was to bring it in, ok whatever. Thursday came and I missed the pick up, I had to re-schedule. When it was finished they dropped it off without notifying me when so ... read more

specbebop 

on Citysearch

18 years ago

Worst Service of My Life – I had to get a brand new television repaired that was still under warranty. The television manufacturer referred me to ET Television. From the very first call, they were difficult and unhelpful. No one returned my calls, no one wrote down any of my info. Every time I called I had to explain my situation to a new person. Finally, I offered to bring the television to them. That began a month of lies and run arounds. I gave a long, very detailed description of the problem. The technician wrote down "P... read more

starrsdar 

on Citysearch

18 years ago

DO NOT HIRE! – Hired this company to repair television. Was told it would take a week or so for part. TV was gone for a month. One day after it's return, started having the same problem again. Called company and left repeated messages over many weeks. Kept being told service manager would call. Never came back to fix. Never gave me a refund. Took my $375 and ran. Last time I called, they hung up on me. 

gadintexas 

on Citysearch

19 years ago

Stay away – I attempted to have a television repaired here under the manufacturer's warranty. After requesting service and explaining the problem, I was told that this business would research the problem and contact me. They called me twice in two weeks, stating that they were working on a solution and would contact me. After one month of waiting, and my warranty nearing expiration, I called the business owner, who said that he would arrange to pick up and repair my television. One week later, I called and left messages. No ... read more