E T Television Service

pnm2001 

on Citysearch

13 years ago

They Steal Your TV PARTS!! – I agree with other reviewers---there needs to be a negative star! We bought a $2000 65" tv through HSN with an extended warranty--and ET TV was the loser company they hooked us up with. They took over a month to order a part for the tv, then they said they "could fix the tv right in our home" when they came to "fix" it...they explained they needed to take it for 3 DAYS to replace ONE part in the shop ---ok fine---3 days later---"nope sorry-your TV is in PIECES---OH and another piece is broken tha... read more

ilovedp 

on Citysearch

13 years ago

HORRIBLE X 10 – I can not believe what I am reading about this place. It is the same exact thing over and over. I had the misfortune of this place with my warrenty work on my 52" TV. I think everyone should complain to the BBB and put an end to their practices. I don't even have to go into detail about my run in with them because it is the same story. If you need work done and your protection plan service provider even mentions their name. Demand another company!!!!!!!!!!!!!!! 

catloverntx 

on Citysearch

14 years ago

DO NOT USE THIS COMPANY! – I wish they had a negative star! I am just now reading the reviews and OH BOY do I wish I had read them before this turd came and picked up my T.V. We bought it at Best Buy and purchased the extended warranty. Well it has "only" been 10 days, and haven't heard nothing! Oh yeah the part has been on order for 7 days so Best Buy can't give us a loaner or anything else. I tried to call this crappy company, and guess what? Their mail box is full! Probably with complaints from other customers! I want my ... read more

RM2009 

on Citysearch

15 years ago

TV Repair with no issues even after a year... – My Philips plasma 47" TV didn't show an image but I could hear sound. So I called the the folks at Philips only to be told that my warranty had expired about a month before. Sadly, they did not want me to send the TV to the Philips repair center, instead referring me to E.T. Television. I was a bit nervous since I had heard mixed reviews. When I mentioned it to my step-father, he told me he had gotten his big screen floor TV fixed at E.T. and it was still kicking and going stro... read more

gladdman66 

on Citysearch

16 years ago

Run away as fast as you can! – Seven days ago I called Best Buy customer service to have my television repaired. It is covered under the extended warranty. They called me back within two days to tell me they had a repair service that would be contacting me to pick up the TV and fix it. Four days now and still no call from "E T Television". I called Best Buy back and while I was on the line with them they tried to call E T Television. The customer service representative told me that she got no answer and no answering machine.... read more

standardlines34 

on Citysearch

16 years ago

I'm Annoyed I Even Have to Put one Star.... everyone else is right – So I thought I was having a unique experience with ET television and then randomly decided to google the company. I was trying to fix my TV under warranty as well... for about a month now. They were supposed to show up at my house on a Tuesday morning and never did. I called them and they said they didnt have my information and the warranty company never called them. I called the warranty company three times to send my information over and ET simply told me... read more

heatbootcamp 

on Citysearch

16 years ago

STAY AWAY.. THE REVIEWS ARE TRUE.. PLEASE SAVE YOUR TIME AND LISTEN – Hands down the worst service Ive ever had with any product. I read the reviews and decided to take my chance because I didn?t want to travel north to the other dealer. WORST IDEA EVER. My TV has been in the shop for MORE THAN TWO months. First, I was told I would receive a call in 5-7 days telling me the problem and an estimate on cost. I ended up calling them 14 days later to find out the problem. That call and the several there after lead to a dead end o... read more

leeman1 

on Citysearch

17 years ago

One great service ! – When my philips plasma 42" TV started to show double image I called the mfg and they refered me to E T Television. Their friendly staff called me to set-up an oppoinement to check the TV for me in two days. The repaire man came and tolled me that he had to pick up the TV and repaire has to be done in his work shop. After he left I called Philips and found it was normal for an authorized service center to remove a TV from a cutomers home for repaire. Next Monday they called and tolled me they had to orde... read more

chickrock 

on Citysearch

17 years ago

Beware! – My television is under warranty and I was referred by the manufacturer to ET Television Service. I called, they made an appointment with me for a few days later to come and pick up my TV between 9am-Noon. They never showed up. I called, no one answered. I called again, several times, same thing. I called Philips to complain and let them know what kind of company they were referring business to-they didn't seem surprised. ET isn't too far from my home, so I drove by a few times, no one was there. About 2 weeks after... read more