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Dwayne Buchanan M.D.
- Family Practice
- Flossmoor, IL
About this business
Specalties:Primary: Family PracticeBiography:Graduation Year: 2007Gender: MaleHospital Affiliations: The Ingalls Memorial HospitalAdvocate Health And Hospitals CorporationFranciscan St. James HealthRush University Medical CenterInsurance:Accepts MedicarePlease call for other insurance coveragePractice Name: Olympia Fields Internal MedicineOffice Features: Electronic Health RecordsPhysician Quality Reporting
Location details
19550 South Governors Hwy #2000, #2000, Flossmoor, IL, 60422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thorough and mindful of his patients' opinions. He listens and resolves.
Very personable doctor. He listens to you; he genuinely cares. I never saw a doctor who took the time to challenge both my mental and physical health like Dr. Buchanan did. Thank you, Dr. Dwayne Buchanan.
It's truly a blessing to have Dr. Buchanan as my primary provider. He demonstrates compassion. He's very thorough, knowledgeable, and he exhibits patience even during these challenging times.
Dr. Buchanan is caring, kind, and thorough. He also personally follows up on calls, etc. I’m grateful to have him as my PCP.
This comment is so true. Starting the later part of last year, 2019, I started experiencing the same issues. Promises that labs are covered, and the office applies codes to lab orders that are not covered by the insurance company. I am currently waiting for my maintenance medicine to be refilled and the pharmacy has not received a response back from Dr. Dwayne Buchanan's office. His office manager, Iris, is not trustworthy. I leave messages, but no return calls or messages in response to my inquiries are left for me.
His office staff is absolutely horrible! Calls always go to voice mail, prescriptions go unfilled for days, they NEVER call back.
My mother, husband, sister and I are all patients of Dr. Buchanan! His care and compassion for his patients is amazing! Dr. Buchanan takes the time to listen to your problem and works colloboratively with his patients to determine the best course of action.
Dr. Dwayne Buchanan is an excellent Provider. However his front desk staff is so rude. There is one person who has terrible customer service. He will lose patients because of his front desk and that will be sad
I found the office staff to be very unresponsive. It could be days or weeks before you hear back form the Dr or their staff, even when serious health issues are at stake. Even specialists that try to contact this office don't receive responses or VERY delayed responses. The Dr himself is nice enough, but he must not conduct himself in a way that conveys to his staff the need for some sort of customer service and urgency. In the end, i'd never recommend for anything but a HS physical.
Frequently asked questions about Dwayne Buchanan M.D.
How is Dwayne Buchanan M.D. rated?
Dwayne Buchanan M.D. has a 4.1 star rating with 39 reviews.
When is Dwayne Buchanan M.D. open?
Dwayne Buchanan M.D. is open now. It will close at 6:00 p.m.
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