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Duval Acura
- Car Dealers
- Jacksonville, FL
About this business
Welcome to Duval Acura located in Jacksonville, FL...Your Local Jacksonville Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Jacksonville Area. Call 888.268.3503 for your No-Obligation Internet Price Quote from our Internet D... read more
Location details
11225 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Just a gretting would have sufficed. Came in to look at the 2021 TLX Aspec and wasn't even greeted. Stayed 10 min and still no one came to assist, so we left. Better customer service at the Orange Park Acura. We went in, got all the info we wanted and did a test drive.
The are crooked.... tried to sell me a salvage vehicle. 2010 Jeep Wrangler sport .... black totaled in 2011
I'll start this off with saying Michael Anderson was helpful and a nice guy to work with. The truck I was looking at was listed 3k over retail value. I provided a copy of the NADA clean retail value and OFFERED TO PAY RETAIL. Unfortunately, the sales manager was not willing to adjust the price to what the truck was actually worth.
Do Not Trust Duval Acura repair shop don't get your car repaired at this shop... Let me start off by saying we've purchased two vehicles from Duval Acura. I had my Acura RDX in to get a diagnostics on the AC system, which I've had already had gotten two diagnostics from another shops before going to Duval Acura repair shop. But I was thinking of trading my truck in for a newer model so I thought why not let them give us a diagnostics and we can get it repaired there and just trade it in. Well they gave us a estimate saying t... read more
Business response:
Thank you Rhonda for your feedback. We appreciate you working with our service manager to correct your concerns.
RecommendedI’ve been to their service department many times for oil changes and other regular maintenance. They’re all very professional and helpful with whatever questions I have. Jovi is my favorite but they’re all professional and helpful!
Business response:
Thanks CinDee Rale for recommending our service department. Your loyalty is appreciated.
If I could more stars to the Finance team of Acura- David and Michael Weathers team, I would! This was the best communication ever when purchasing a car, and in the times of COVID when you here "we will deliver the car" , all you can think is , what if something goes wrong. Let me tell you NOTHING went wrong from the start to finish. Both sides communicated the entire time, and put me in touch with others that helped other things i needed to do with my current cars, and they were also an exceptional team to work with. Acura ... read more
Updating my previous 1 star review and pleasantly surprised! I stand corrected, after having the Speaker issues with my Jeep they got me in and out! Service manager Merrick is the man!! Seriously, faith has been restored in this location and I couldn’t be happier. I would give higher than 5 stars if I could. Highly recommend, truly exhibit exceptional integrity and customer service.
Michael Anderson made my experience absolutely amazing! He was very professional and helpful, hagglefree and went above and beyond to assure I was happy! I highly recommend this dealership and had an amazing experience!
Frequently asked questions about Duval Acura
How is Duval Acura rated?
Duval Acura has a 4.8 star rating with 3,059 reviews.
When is Duval Acura open?
Duval Acura is open now. It will close at 8:00 p.m.
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