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Dutton Plumbing
- Plumbing
- Simi Valley, KY
About this business
Location details
997 Flower Glen, Simi Valley, KY, 93065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wish my home warranty would have taken care of the problem! You guys are amazing! !! Use them because they are doing a great job they actually care about doing the job right! !!
Business response:
Hi Arlene! We are very happy to hear that our techs were able to get your problem resolved! Our customers deserve nothing short of the best quality service and positive service experiences that we have to offer, and we are glad to hear that our techs were able to provide you with such an experience. If you ever need us in the future, we would love to come out again. Have a nice day!
Edgar had to come back to fix pipe in bathroom as he screwed up & did not put it far enough inside the wall so drywall can be placed. This whole project has been a real inconvenience for myself . Dutton plumbing have some good guys . But I feel they are overpriced !
Business response:
Hi Bonnie, We appreciate you taking the time to share your feedback with us, and letting us know that our technicians are good guys, even after having us return a few times to work on the same issue. We are also sorry to hear that this experience has been an inconvenience for you, especially during this busy time of year. If there's anything we can do to make you happy and improve your experience with us, we would love to talk to you more directly. Please give us a call at (800)-787-8974. Thank you for your time and honesty,... read more
We appreciate the courteous and friendly service from Steve Ferris. We will always use Dutton Plumbing service and recommend to our friends and neighbors.
Business response:
Thank you for taking the time to share this Chi! We're happy to hear that Steve is always able to help you out, and we greatly appreciate your recommendation! Let us know if you need anything and we'll be more than happy to help! Happy New Year!
Dutton Plumbing was amazing, from the start, through the follow through and all the way to completion. At a very busy time of year (Dec 23) they were responsive professional and courteous. Our Tech Andrew Escobar was very professional, knowledgeable and efficient
Business response:
Thank you so much for your kind words Richard! We understand that the holidays can be a very hectic time of year, so we are glad Andrew could give you some peace of mind this season while upholding the values we instill in all our technicians! Happy holidays and happy New Year!
Replaced food waste disposer and because of the customized sink, it wasn't a simple fix. Elias kept working at the solution and now all works better than it ever has.
Business response:
Thank you so much for your feedback, Donna! We’re really happy to hear Elias was able to install that disposal for you, even if it was a bit more complicated than expected. If you need assistance with anything else in the future, we would love to come back out!
Nick was a courteous and hard-working lead plumber, working on several problems inside the house to get three sinks and one toilet working/draining well. JP and Edgar did excellent work to fix the 53 year-old waste pipe system under my home doing all the work in the crawl space - a long and difficult process. They also replaced the 53 year-old Orangeburg sewer line from the house to the street. All three worked hard and were courteous, helpful, on time. I was very pleased with the job they did.
David Walker was thorough in explaining to me what's the problem and showed me the options and how much will it cost to repair my water heater. I am satisfied with the result.
Steve F. was great. He was on time, polite, trustworthy and we are veryy pleased.
Steve was very good and professional. BUT, $273 to stop a drip coming from my bathroom sink was a ripoff. I will never use Dutton because there is little relationship between value of the service and the price I paid.
Business response:
Thank you for taking the time to share your experience with Dutton Plumbing Jim. We truly appreciate your input and we do take these customer concerns seriously. I would like to look into this matter with you and I will reach out to you sometime today to try to make this right. I am our Customer Service Manager here at Dutton Plumbing. We cannot thank you enough for taking the time to write about what happened so we can always improve our customer service.
Frequently asked questions about Dutton Plumbing
How is Dutton Plumbing rated?
Dutton Plumbing has a 4.7 star rating with 459 reviews.
When is Dutton Plumbing open?
Dutton Plumbing is closed now. It will open at 9:00 a.m.
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