Dunkin'

JOANNE MENOS 

on Google

2 months ago

This morning my daughter wanted a donut. Me not knowing that the donut has filling in it. I got it for her but she told me that it has something in it. I when back inside to see if I can just exchange it for another donut. The guy at the counter told me no because the manager said not to do it. I would have to buy another donut. So let me get this straight you can’t change the donut for me you want me to buy other one. That make no sense. The customer service was trash. 

Corra G 

on Google

4 months ago

I hate leaving negative reviews, but today’s experience was unacceptable. When we arrived, the employee Deanna made us wait about 20 minutes before even acknowledging us. Mind you, we’re in a hospital visiting a family member after a traumatic experience. When she finally walked over, she said with an attitude “Can I help you?” in a tone that felt more like “Why are you here?” than a greeting. When I calmly mentioned yes and added that we had been waiting a while, she became hostile and aggressive, folded her arms, leaned ba... read more

Betty B 

on Google

7 months ago

The Lady this morning is very rude and argumentative, she have Zero skills of customer she mean and unfriendly. I had online 8:59 A.M I went downstairs 9:01 A.M said ma’am can you please give me hot coffee instead the cold coffee she said she had to charge for it, When I told her she can substitute the coffee a cold to hot she stated she doesn’t want to argue with after I waited 15minute for my order I still charge for hot coffee ( It was the 6 dollars meal). She is disgusting rude service was poor, I’m vey unhappy with trea... read more