Dunkin'

Jessica Bajric 

on Google

5 days ago

We went through the drive thru. We didn't even complete our order and they told us to pull forward. The person didn't seem to care and didn't know how to explain the refresher needed to know if it was caffeine free since my kid wanted one 

Chastity Neal 

on Google

a week ago

I stopped by Sunday afternoon (8/23 approx 3P) to place an order through drive through. I ordered a Cereal Milk Latte, a PSL (or whatever Dunkin’s version of such is) & a ham/cheese croissant. After paying, & waiting for a significant amount of time, the gentleman opened the window to share they were out of Cereal Milk creamer (or something of the like) & asked what I wanted to do. I opted for a refund but was kind of shocked that there was no apology or fake extension of one- a few minutes pass and I’m given my PSL, a refun... read more

Indie Lee 

on Google

2 weeks ago

Dear Dunkin’ Team, I hope this message finds you well. I’m a big fan of Dunkin’ and especially enjoy your caramel mocha frozen coffee—it’s my go-to order. On August 9th, I visited your Apple Valley location and ordered my usual. After driving off, I noticed the drink tasted different. Upon checking the receipt, I saw it was listed as a caramel vanilla frozen coffee instead. Since I’m not a fan of vanilla, I returned to the store to request the correct drink. When I explained the situation to the staff member, he informed me ... read more

Indie Lee 

on Google

3 weeks ago

I love dunkin donuts, my fav is caramel mocha frozen coffee. 8/9, ordered this at apple valley location, started driving and realized it tasted different so i checked the receipt. They had it as caramel vanilla. I dont like vanilla. Not a big issue, just needed to turn around and ask them for the right one. I went inside with the drink and informed the situation. The gentleman said “we don’t have caramel mocha on the menu, you had to order and we had to make it”. I replied, yes i understand, and thats what i ordered and I wo... read more