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Dunkin'
- Coffee & Tea
- Franklin, MA
About this business
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Location details
547 E Central St, Franklin, MA 02038, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 7:00 p.m. | |
| Tue | 4:00 a.m. to 7:00 p.m. | |
| Wed | 4:00 a.m. to 7:00 p.m. | |
| Thu | 4:00 a.m. to 7:00 p.m. | |
| Fri | 4:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
Griffin is probably the most enthusiastic person that works there. Griffin never messes up in order. Though whoever is working the oven likes to burn things. I cannot get an English muffin, a croissant without it being burnt.
This place is a very well oiled machine. I just sat in a drive through that had about 30 cars ahead of me and I ordered to sandwiches and hash browns and I was out of the line and eating my food in 5 minutes. The Guy working the mic for the drive through was very clear and it made my life easy. He deserves a raise along with all your other productive members of staff. With the typical Dunkin’s taking 15-20 minutes on average. I was completely shocked and could not drive away without leaving them an excellent review!
Unsanitary and don’t follow directions. I ordered donuts just to get home and receive the wrong ones. I go back and the employee one admits they took it upon themselves to chose what donuts I wanted because they ran out and second they took the donuts back from me and put them on the shelf with the other donuts to sell to the next customer. Every employee should be trained and know you don’t take back food that has left the building. You either toss it or let the customer keep it. Won’t be returning. That’s disgusting.
NOT MUCH TO SAY ABOUT A DUNKIN DONUTS EVERYTHING IS OVERPRICED AND THE DONUTS IN NOTHING LIKE THEY USED TO BE WHEN THEY WERE COOKED AT EACH LOCATION THE COMPANY HAS GONE DOWNHILL OVER THE PAST 20 YEARS
☆☆☆☆ Absolutely unacceptable experience at this Dunkin’ location. I placed a mobile order and went to the drive-thru to pick it up, only to be told I had to go inside to get it. I’m disabled and physically unable to do so, yet the staff refused to accommodate me. This is not just poor customer service—it’s outright discrimination. If Dunkin’ wants to continue advertising mobile ordering as a convenient option, they need to ensure accessibility for all customers. I won’t be returning.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.2 star rating with 166 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
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