Dunkin''s cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Dunkin'

3.7

About this business

Location details

200 Commercial St, Malden, MA 02148, Malden, MA, 02148, United States

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 7:00 p.m.
Tue5:00 a.m. to 7:00 p.m.
Wed5:00 a.m. to 7:00 p.m.
Thu5:00 a.m. to 7:00 p.m.
Fri5:00 a.m. to 7:00 p.m.
Sat5:00 a.m. to 7:00 p.m.
Sun6:00 a.m. to 6:00 p.m.
3.7192 reviews
Select a rating
Luis R. Perez's profile image
Luis R. Perez 
6 days ago

They're service used to be better. They're really not that good now that I've come often... I will reconsider. Waited 10mins to be attended with an empty store (dude was taking mobile orders instead) and then they had no coffee ready after I ordered so another 10mins for a small hot regular. Poor communication. 

Christina Mui's profile image
Christina Mui 
3 weeks ago

Red flag: one of the people running the cash register was rude and unprofessional. She had short bob hair and a cupids bow lip and did not understand the order I asked even after 3 other workers had to explain to her. I specifically asked for no ice on my drink and when I came back to tell her, she said I did not say I did not want ice and that the ice was fixed. As someone with a medical condition of teeth sensitivity to cold temperatures the service would be appropriate to inform me that the ice was fixed if I asked for no... read more

Pierre's profile image
Pierre 
a month ago

I ordered a meal deal at this location with 5 pumps of caramel and 5 of butter pecan, and what was supposed to be 6 dollars came out to 8 dollars. I questioned the price difference and the manager, in a super rude attitude, said that the pumps in the coffee were charged separately. It’s the first time I’ve seen something like this, charging separately for caramel pumps. I said I would pay the 6 dollars from the ad, so she threw out the caramel coffee and made another one. I didn’t want anything for free, but if the pumps are... read more

L.A P's profile image
L.A P 
3 months ago

If you like 96 degree establishments this one is for you. Literally hotter than hell inside. I am physically sick everytime I leave there. 

Katie Lanagan's profile image
Katie Lanagan 
6 months ago

So first off i walk in and dont even get a hello or anything and then im standing there for 3-4 minutes at the register while the 4 workers are standing around just talking to each other and i ordered a simple everything bagel toasted with extra cream cheese and i saw her putting the cream cheese on and it wasnt even a normal anount so i reiterated that its extra cream cheese and i just got back to work to eat it and its overly toasted and still not extra cream cheese!! Just awful service and just rude and cant even do the s... read more

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.7 star rating with 192 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 7:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com