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Duke Energy

1.7

About this business

Duke Energy provides Florida with clean and affordable energy and is dedicated to offering superior customer service. Businesses can contact us at (800) 774-1202 for customer service assistance 

Location details

299 1st Ave N, Saint Petersburg, FL, 33701, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.7171 reviews
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Yvonne Rowe's profile image
Yvonne Rowe 
5 years ago

provide a way to actually talk with a human being! call their 800 numbers and get a recording. push numbers to try to get to human get more automated choices. none of which actually get to a human to talk with. options don't fit my need or question. 

Jennifer Bushnell's profile image
Jennifer Bushnell 
recommend  Recommended
6 years ago

Great place to work. Everybody is super nice and helpful!!!! 

Jason Hobert's profile image
Jason Hobert 
7 years ago

I've been a customer of Duke for 3 months now. I've had to call them so many times that I've literally lost count, and I'm not even accounting for Irma. What a terrible company. 

Walter Winstein's profile image
Walter Winstein 
7 years ago

Great job everybody! Long hours, people being abusive, but you did a great job getting us all up and running again. Thanks 

Yolanda Zambrano's profile image
Yolanda Zambrano 
7 years ago

Excellent work they did after hurricane Irma. Thank you very much. God bless all 

Anh Nguyen's profile image
Anh Nguyen 
7 years ago

Please help! My 14 months old baby suffering 8 days without power. No whole milk, no cooked food for the baby! 

Sandra Sutterfield Parris's profile image
Sandra Sutterfield Parris 
7 years ago

Thank you to all the power companys that have come to Florida to assist in repairing and restoring our power. God Bless you one and all. My power has been on almost ten minutes, after 7 days of no power. I wanted to thank you first. Continue to be safe, as you work. Some people are not used to our weather, they are from Nova Scotia. They are tolerating this unbearable weather to help us. I have seen trucks from all over the United States and Canada. If you see them, smile, wave, and say thank you. Don't yell, shoot, or abuse... read more

Rosana Modugno's profile image
Rosana Modugno 
7 years ago

1 week no power. Whetstone apts =189 tenants. Duke says 208 in Pinellas w out power today. Fix the apts and raise ur quota. 

Sarah Bogosh's profile image
Sarah Bogosh 
7 years ago

I wanted to give duke energy the benefit of the doubt and see if their latest promise would failed me before saying anything. They stated that the power in Pinellas county would be back up and running by midnight Friday the 15th, but that didn't happen. Then they said the power would be back up by midnight Saturday the 16th, but again no power. I would really like to know when our power will be back up? I know that most of the our surrounding are here in St. Petersburg has power but our area does not. We have also not seen a... read more

Frequently asked questions about Duke Energy

How is Duke Energy rated?

Duke Energy has a 1.7 star rating with 171 reviews. 

When is Duke Energy open?

Duke Energy is closed now. It will open tomorrow at 7:00 a.m. 

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