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Ductmasters USA
- Heating & Air Conditioning/HVAC
- Davie, FL
About this business
Specialties We are an award-winning, locally owned, family business that has been serving our community for over 27 years! We are a full-service air-conditioning contractor, serving clients with experienced, trained, and certified technicians throughout South Florida. We are focused on helping you breathe safer and cleaner indoor air. We take pride in offering the highest quality HVAC service for you and your family. Your health and home are our top priority. We service, repair, maintain, and sell all major brands of air co... read more
Location details
4474 Weston Rd, Ste 233, Davie, FL, 33331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Hello, I had a very bad experience with this company and I feel like I was cheated by them by not informing me that my broken a/c part was under a warranty. Everything started when I decided to keep my broken a/c part. The secretary called me first, then the technician and at the end the owner who also introduced himself as a lawyer and requested that my broken a/c part be given to the company because it had to be sent back to the factory, so the company can get the money for it. He also told me that if I want to keep the br... read more
Business response:
Hi ***, As we discussed, the price provided to you was a flat rate warranty repair on a system that was installed by another contractor. There was no cost for the part as long as we were able to return the part to the manufacturer. This required more work for us since we had to order the new part, remove your old part, install the new part, and return the old part to the manufacturer. We apologized if this was not clear and offered you a full refund if you wanted to use another contractor for the repair, but you declined. ... read more
Excellent Teamwork was formed by Cris, David, Terry, and Jorge. They were very professional, punctual, and well organized. They replaced all the ducts in my house, placed them properly, and cleaned the air system. As a result, I got a more efficient air conditioning working perfectly. I highly recommend them.
My ducts in single family, four bedroom, two bath house finally gave out after fifty Years. Guess they don't make'em like they used to! My search for a/c duct replacement company originated when the old ducts "sweated" so much onto the ceilings that we thought it was a roof leak and called the roofer. Found an honest one who crawled up into the attic and came down to report "good news and bad news." The good news was that the roof was fine, no leaks, but the bad news was the "sweating" ducts which needed replacement. I found... read more
It would be impossible to have a better company to deal with a large and difficult project. They were extremely professional and finished the project on time. We were very impressed with the ductmasters team that did the project
Stay away for AC repair/maintenance unless you like being ripped off! We had a complete AC system installed by Mercury Masters almost exactly five years ago and yesterday afternoon our compressor failed. It appears this company (DuctMasters) bought Mercury Masters during the interim between our install and now. When I called DuctMasters at 5:45 PM Tuesday night they charged us $195 to come out and diagnose the issue, Later we learned that other companies were either free or charged $45 to $95 for a diagnostic visit. The Rh... read more
We used DuctMasters to replace all of our HVAC ductwork throughout the house and now are using DuctMasters for the annual service of our HVAC Unit. We are so impressed with the prompt and professional interaction with the office staff each time we call them. We just had the HVAC Service completed and was so impressed with their technician Joey. He was prompt, neat, professional and very knowledgeable of the equipment. He worked alone and did a really good job. We will ask for Joey next year when it is time for service again.... read more
This is a company I found on the internet. I checked with the State to see if they were licensed and with the BBB. When I saw all was in order I called for an estimate. A family member with the company gave me several options for the duct work. I signed a contract and was given a date for work to begin. They kept to that date. Ductmasters sent a 3 man crew worked diligently throughout the day and at the end cleaned up after themselves and removed all old ducts. They even took photos of before and after. It was a professional... read more
Business response:
Veronica, Thank you so much for this detailed review and for seeing the value in us as a company. We are glad to have you as our forever client!
Not my first time using Ductmasters and no matter if it had been routine maintenance or a complete duct install, Ductmasters always comes through on time, as promised, and on budget. All their employees have been professional and respectful. Answer all your questions, review what they have done with you and do not leave until you are content. My last technician was David F. and he was superb. I would not hesitate to contact Ductmasters for any of my AC service needs.
Business response:
William, Thank you so much for seeing the value in us and our services! We are so glad our team exceeded your expectations and are glad to have you as our forever customer!
I unequivocally made the decision to go with DuctMasters for a virgin AC system install in our home because the health and safety of my family are top priority. Bar none. I had a massive problem. The AC system in the home we bought was in the attic that can lead to mold. See the environmental conditions- darkness, moisture from condensation, and food from particulate matter allowed for mold. Mold produce spores that at the right dose is toxic. The dose makes the poison. And chronic exposure to mold in the air was a chance I ... read more
Business response:
Quentin, Thank you so much for seeing the value in us and our services! We are so glad our team exceeded your expectations and are glad to have you as our forever customer!
Frequently asked questions about Ductmasters USA
How is Ductmasters USA rated?
Ductmasters USA has a 4.8 star rating with 59 reviews.
When is Ductmasters USA open?
Ductmasters USA is open now. It will close at 1:00 p.m.
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