DT TV

marcy i. 

on Citysearch

6 years ago

Terrible, terrible service. I will be contacting the Better business bureau. Had a warranty on a heater unit.Home depot sent them out to fix it. They were in my home minutes and said they needed to order parts and never heard from them again.They Never answer calls!!!!. After almost 3 weeks, I called Home Depot, these people told them that they had fixed the unit!!!! 

Nancy C. 

on Citysearch

7 years ago

These are the worst service providers and they don't care. I took a day off work for service to my washer and dryer. Repairman only fixed part of the problem. Within minutes of the repairman leaving I tried my washer and it was doing the same thing! I called Susan and she said serviceman already off to another job and won't be back until late tonight. She would get back to me for another time. NEVER CALLED BACK. I guess they don't care if they finish the job correctly.Contacted my warranty provider and told them what happene... read more

B. C. 

on Citysearch

11 years ago

Do not take your TV to this place. They had my TV for 5 weeks and told me it would be more expensive to fix my $2000 + Plasma TV than it was worth. It was very hard to communicate with them and I had to basically go in and demand an explanation. They offered to refund my $35 and scrape my TV for me...this is where things went really wrong. I refused and took my TV but called Precision TV out of PDX. They came to my house for a $95 service charge and told me there was a bad board and they fixed it for $330.00 and wrapped the ... read more

Jasper S. 

on Citysearch

11 years ago

I went into this shop on Monday, this was the most horrible business i have been in, in a very long time. It was so dirty, garbage every where, and horrible customer care. I drove to Vancouver to have my TV fixed. It was definitely worth the drive 

jay t. 

on Citysearch

13 years ago

Exceptional Service & Extremely Knowledgeable – This company was the best company i have ever dealt with in a very long time. I took my TV into them and they had it fixed and back to me the same day. I call that amazing. Their staff was polite and courteous and eager to help me. I would recommend this company to anyone and everyone that needs their TV fixed. 

JJ C. 

on Citysearch

13 years ago

Great Customer Service – I Have been to alot of places. But never have I had such great customer service. The lady in the office took time to help my elderly mother to show her how to work her new tv she had bought. When my mother got confused and started pushing several buttons on her remote, we called up this company and they were willing to help. They set up an appointment for the next day and the service man that came over to her house, was extremely patient and took the time to explain everything she needed to know to r... read more

Melissa W. 

on Citysearch

13 years ago

Extremely Knowledgeable – This company is extremely knowledgeable. They answered every question I had and helped me to pick out what i needed when I got my new tv. Thumbs up guys. 

Dog27 

on Citysearch

13 years ago

Worst Company in more than a decade – I was told they would fix a problem the installer created in "three to five days." It will be 29 days on the next working day. Promises of a "call back" . . . not, usually get an answering machine. Customer no service . . . the worst business we have dealt with in over a decade. 

Ginipher 

on Citysearch

14 years ago

Best Service I have ever had – I called D.T. TV and I explained to them that my TV was not working, but I worked from 9:30-5:30, monday thru friday. This company set me an appointment for two days later and they set it for 6pm. I knew they closed at six, but this company was willing to go the extra mile to help me out. They came to my house and fixed my TV, all in the same night. The repair people who came out, showed me how to adjust the picture on my tv, so I could customize it to my liking. Their prices were exceptional. ... read more