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Dr. Victoria W. Serralta, MD
- Dermatologists
- Arlington, TX
About this business
Location details
8015 South Cooper Street, Arlington, TX, 76001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hard to review as I’ve been waiting 40 minutes to even get in. I really am offended when my time is not considered. I’m on time. Why do doctors not care about my time.
Dr. Serralta and her medical staff are excellent. From the moment I walked in the staff was friendly, knowledgeable and attentive. The office is spotless and beautiful. I would highly recommend Dr. Serralta to anyone who needs a caring and thorough dermatologist who listens and practices patient care.
I really want to like Dr. Seralta's paractice. It's right across from my physician and is quite convenient. My first visit started well. Quickly brought to a room and had a pleasant nurse. The dr came in with med student, which was fine. I liked Dr. Serallta well enough. I was forgotten for 35 minutes, for one, and the scripts did not get called in. I called two days later to remind them and I was told it would happen in a few minutes, yet it did not. I called the next day, as well, nothing yet
I had my first appointment with Dr. Serralta today. I really like her bedside manner. She explained my potential condition to me in a way I could understand and gave me two options with no pressure. The staff members were kind and professional.
Dr. Serralta is amazing. She takes plenty of time with me every time I go in. I went to her after a melanoma diagnosis by my PCP. She is always patient when I ask questions and explains everything thoroughly. Her staff is kind and knowledgeable. She never makes me geeked pressured about any procedure. She gives straightforward opinions on whether I have areas of concern or if things are normal. However, if a spot bothers me, she will remove it for my peace of mind.
Wait time BEFORE seeing Dr. Serralta is ridiculously long. She spends minimal time when you finally get to see and speak to her. Her approach to addressing medical concerns is very conservative and comes across as though she's trying to squeeze more appointments out of you. I was better off seeing my GP for my concerns.
Dr. Serralta misdiagnosed something as eczema for over 6 months. Her PA actually did a biopsy to determine what it really was. The ointment I used for 6 months removed the coloring from my skin. Additionally, their checkout process is ridiculous - every single time I wait longer to give them money than I do to see the Dr. Also, my mail order provider sent them 2 requests to refill a mail order RX and they ignored it. I had to call them to request and they gave no explanation and no apology.
I have been very pleased with Dr. Serralta. Staff is friendly and she is very friendly and easy to talk to.
Okay with a pimple or something, but if you have a skin cancer, find another doc.
Frequently asked questions about Dr. Victoria W. Serralta, MD
How is Dr. Victoria W. Serralta, MD rated?
Dr. Victoria W. Serralta, MD has a 3.7 star rating with 131 reviews.
When is Dr. Victoria W. Serralta, MD open?
Dr. Victoria W. Serralta, MD is closed now. It will open tomorrow at 8:30 a.m.
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