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Dr. Tavel Family Eye Care
- Optometrists
- Muncie, IN
About this business
Location details
1511 W McGalliard Rd, Muncie, IN, 47304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 2:30 p.m. | |
| Sun | Closed |
Abhorrent Customer Service – I wanted to make it known that I will no longer continue to be a client of Dr. Tavel's office. I have been a client for approximately 7 years at the Bloomington, IN location. My decision to discontinue patronage is due to the abhorrent level of customer service I have received over the years, and the majority of the poor service lies with one of the front desk employees. I do not know her name, but she has dark hair and wears glasses, approximately 40 years of age. My decision to no longer be a c... read more
The Worst Eye Dr Experience – DO NOT GO TO DR. TAVEL! First of all, this is a chain of eye doctor's throughout Indiana. The Dr. you will see in Muncie is Dr. Jones. Dr. Jones is one of the worst Drs I have EVER encountered! He mumbles when he speaks and acts like he could care less to be there. It honestly felt like I was being punked the entire time I was there- that is how horrible it is. He misdiagnosed me the first time and I had to go back for another horrible experience with him. The second time I went to get my Rx cor... read more
Business response:
Our primary goal at Dr. Tavel Family Eye Care is to provide our patients with the best services and materials. In this instance, we were unable to fulfill the needs for this particular patient. Having said that, we offered a full refund to the patient for both their glasses and their exam. The patient has accepted this as a satisfactory resolution. We always appreciate feedback from our patients as this helps us to become a better optical provider.
Frequently asked questions about Dr. Tavel Family Eye Care
How is Dr. Tavel Family Eye Care rated?
Dr. Tavel Family Eye Care has a 4.7 star rating with 884 reviews.
When is Dr. Tavel Family Eye Care open?
Dr. Tavel Family Eye Care is closed now. It will open tomorrow at 9:00 a.m.
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