Dr. Susan K. Hicks, DO

S 

on Healthgrades

5 years ago

I was told scary news in the ER. Dr Hicks was absolutely amazing: kind, compassionate, caring. She went through each line of each test and explained it in a way that I understood. I was completely impressed with her care. I will be referring many others to her. 

Anonymous 

on Healthgrades

6 years ago

Love Dr. Hicks! 

Jenn 

on Healthgrades

7 years ago

Dr Hicks has been my doctor for all four of my children and through two miscarriages. She always greets me with a smile and takes time to listen to my questions and concerns. When I had to have some cysts surgically removed she was in the operating room holding my hand while they put me under. When I didn't want to do a certain procedure we talked it out and found other available options. I would highly recommend Dr. Hicks to anyone looking for a great doctor! 

Renee 

on Healthgrades

7 years ago

Dr. Hicks is a wonderful, caring and thorough physician. She always takes the time I need and I never feel rushed. I would recommend her to anyone. 

Colleen 

on Healthgrades

8 years ago

Just had my annual physical with Dr. Susan Hicks. She is always very pleasant, caring and informative. Kerri, her nurse, is wonderful, too. A very nice office in Grandville, MI. 

Faith 

on Healthgrades

8 years ago

I was surprised to read all the negative reviews of Dr. Hicks. I have had two prenatal visits with her, and I found her very pleasant, cheerful, and disarming. In fact, I raved about my first visit to family and friends because I was so happy I happened to be assigned to such a well-mannered and professional doctor. We'll see how the rest of my prenatal visits and labor and delivery go, but I have good expectations. The office staff, on the other hand, do not go out of their way to be friendly. 

Anonymous 

on Healthgrades

8 years ago

I really feel sad that others had this experience with Dr. Hicks. I always felt that she knew who I was and listened to my concerns. She did run behind and I did often hear her talking outside to other staff, but never what I felt was negatively. She made me feel safe and she was supportive when I had to have an induction and then subsequent C-section. She even stayed late to be the one to perform it for me. I really do love working with her! 

Anonymous 

on Healthgrades

9 years ago

I always felt rushed with Dr. Hicks & never felt comfortable enough to ask questions. She never remembered who I was & wouldn't even care to look through my chart to at least pretend to remember me. I heard her complaining multiple times when she was outside my door about her work schedule & other doctors. I delivered a month early due to a life threatening illness, & she didn't even remember me or my illness when she came to treat me in the hospital. 

Anonymous 

on Healthgrades

9 years ago

Dr hicks is incredibly rude and insensitive. She treated me so disrespectfully and acted like I was stupid because I had questions and concerns, she would then be evasive and not answer my questions with a straight answer. She always kept me waiting, for over an hour for one appointment. As soon as she left the room I could hear her talking negatively about me to her nurse.