Dr Steve Ratty Optometrist - Bakersfield, CA

T W. 

on Yellow Pages

8 years ago

I've been going here for many years and love it! Lots of styles of glasses and the staff help pick out the best pair! 

Marcey I. 

on Yellow Pages

9 years ago

I've gone to dr. Rattys office for about 30 years it seems , 

saundra.gross 

on Yellow Pages

10 years ago

I called 3 times about my glasses being ready and about the 10th after not hearing from them, I called the appointment desk and they put me through to the glasses desk where they told me the glasses were ready on the 3rd and they left a message. There was no message on my answering machine. They gave me some nonsense about their phone service which was a new system which I didn't believe. Kaiser recommended this place but they are not efficient. 

julieandrea.chastain 

on Yellow Pages

11 years ago

I recently had an appointment with Dr. Ratty. Although I waited for along time in reception because she was very unprofessional and rude. She stay on the phone for a long time enjoying a ppc (personal phone call) without even greeting me although she was aware that I was there. Then she was rude due to the fact that I was there interrupting her. The Doctor and the rest of the staff was fantastic prompt and caring. I did have to request my eye exam numbers though. 

park12 

on Yellow Pages

11 years ago

Dr was great, but the Staff was rude. I had to ask to get a copy lf my prescription. She acted horribly surprised that I would ask for such a thing. The girl who helped me with my contacts was even worse. She is the reason I wil not be ordering my glasses through them. I will take my biz elsewhere to another place that understands what customer service means. 

kelaho1017 

on Yellow Pages

11 years ago

Im from out of town and had a eye problem. I called on a Saturday they told me to come down. They Dr saw me right away. He looked at my eye told me what to do and then they didnt even charge me. Thank you for the great service. 

jensettdigi 

on Yellow Pages

11 years ago

Best selection of designer glasses/sunglasses in town! Not only to they have a fabulous showroom featuring the latest, trendiest optical attire, they are unbelievably reasonably priced!!!!! The staff is magnificent!!!! Shout out to Patty and Natalie!!! Excellent customer service!! Could not have been more pleased with my prescriptions and they even filled my prescription glasses that I had bought elsewhere! Way to go Dr. Ratty's office! First class all the way!! Thank you!!! 

marko_polo 

on Yellow Pages

12 years ago

I arrived early for my exam - thought I'd have to wait around - but NO! A minute after I signed in, one of the receptionists handed me a pre-filled-in form. She asked me to scan it for correctness - cool! I went to sit down but they called my name. Be advised that his lenses/frames are pricy - if your insurance will cover them, good for you - mine doesn't - the Rx is fillable by any optician. Oh, about rude staff - nonexistent in my interactions - pleasant, helpful, cheery would be MY viewpoints - and Dr Ratty - pleasant & t... read more

djburt2 

on Yellow Pages

14 years ago

This office is the most professional optometrist office that I have ever been to. Very good experience and would recommend to anyone. They have a very good selection of glasses.