Dr. Shana D. Wallace, MD's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dr. Shana D. Wallace, MD

4.3

About this business

Dr. Shana Wallace, MD is a pediatric neurology specialist in Charlotte, NC. She graduated from Medical University of South Carolina and specializes in pediatric neurology. 

Location details

1900 Randolph Rd #1010, #1010, Charlotte, NC, 28207, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.347 reviews
Select a rating
Mrs. Ruta's profile image
3 months ago

In my lifetime I've come across a lot of physicians, and I will have to say that Dr Wallace is hands down one of the best. She has been nominal when it comes to explaining everything. There is no question she will not go above and beyond to try and answer to the best of her ability. I feel like my children are safe in her care. I would recommend her to anyone, especially those seeking a specialist in pediatric neurology. 

Anonymous's profile image
3 months ago

Dr Wallace was my son’s neurologist for years. My son not only had autism but epilepsy. Trusting someone to medicate your baby’s brain is so scary and hard! But I thank god we found Dr Wallace!!! I cried when he aged out and we had to leave. She acted like family, she truly cared about my son and his treatment! she always listened to my fears and concerns..I always felt safe and heard! We miss her so much. If you’re looking the most caring ,brilliant and thoughtful doctor it’s her !! 

Ann Long's profile image
6 months ago

Dr. Wallace is absolutely amazing. Very thorough and explains everything in a way that is easy to understand. She talks through all your options and makes sure you feel comfortable with the plan. Her personality is also calming and supportive. 

Current Patient Family's profile image
Current Patient Family 
10 months ago

Waiting for any kind of pediatric specialist appointment feels like being stuck in the Beetlejuice “Neitherworld Waiting Room”. When our son first developed severe symptoms from his Tourette’s Syndrome, we went on every wait list in the area and hit the jackpot when Dr. Wallace had a cancellation! Not only is she extremely knowledgeable about how to approach and treat patients with multiple diagnoses and complicated situations - but she understands what it means to be the parent of a high needs kiddo in a stressful situation... read more

Anonymous's profile image
2 years ago

Dr. Wallace has been amazing. My daughter finally had relief of terrible migraines and was able to back off of most of her medications. 

Anonymous's profile image
5 years ago

Terrible uneducated and possibly cause my son’s developmental delays. Left her ASAP after 2 months. She could even read an EEG 6 years ago. 

Anonymous's profile image
6 years ago

While Dr. Wallace is the best pediatric neurologist we have ever seen and we LOVE her, I would not recommend this practice. Your routine appointments are wonderful and Dr. Wallace is VERY helpful and knowledgeable. The problem is that when you need help outside of your routine appointment times, you cannot get help. They have a standard office practice that they have 2 days to call back after you call, even with an urgent problem. Then, if you don't get to speak to a medical assistant within that 2 days and have to call back... read more

Business response:

We're sorry to hear about your experience and would like to connect you with someone who can help. When you get a chance, please contact the Novant Health feedback line at 1-888-648-7999 and dial #4 to speak directly with a team member. - Novant Health Social Response Team 

Anonymous's profile image
7 years ago

Had an appointment for over a month. They called to reschedule. Got to office. First fooor visitor station sent us to the wrong floor in the wrong building. When we finally got the right directions and finally arrived at the correct place, the doctor said she could no longer see us and she was leaving at 3:30. Do not recommend, and do not waste your time with this doctor. Does not care about her patients. 

Barber's profile image
7 years ago

Worst physicians office I’ve ever encountered. Had 2 appointments 6 weeks apart and both cancelled the day of saying both time family emergency! BS and they want us to wait another 6 weeks for another, never want to deL with them again! My 7 month old will go somewhere where they care about their pAtients! 

Frequently asked questions about Dr. Shana D. Wallace, MD

How is Dr. Shana D. Wallace, MD rated?

Dr. Shana D. Wallace, MD has a 4.3 star rating with 47 reviews. 

When is Dr. Shana D. Wallace, MD open?

Dr. Shana D. Wallace, MD is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com