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101 Cowardin Ave, Ste 302, Richmond, VA, 23224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Were you able to relax during your appointment? Yes, I was completely at ease Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Did this pediatrician have bright, child-friendly examining rooms? Yes, they were bright and child-friendly Did this pediatrician allow you to be with your child at all times? Absolutely. They make sure I am always able to be with my child at all times Are you goin... read more
Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said they would Did this provider leave you unattended for an extended period of time? No, I was always attended to Were you able to relax during your appointment? Yes Did this provider prominently display their diplomas or business license? Yes Does this provider welcome questions? Yes, they don't mind answering my questions
Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes
Was it easy to find parking at this provider's office? Yes, it was convenient
Did you feel like this provider's office was understaffed? Somewhat, they could've used more help Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable? Not really. They have a nurse on staff when the pediatrician is unavailable, but that's it Is this provider easy to reach in an emergency? Absolutely not. I was forced to call the emergency room.
Does this provider leave you on hold for a long time when you call? Yes, it never fails. I'm put on hold forever when I call
Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously Did this provider seem up-to-date with the current advancements in their field? Yes Did this provider thoroughly explain the risks and benefits of your treatment? Yes, I felt informed when I left
Did you feel like this provider's office was understaffed? No, they were fully staffed
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They have really great customer service here. They always put their customers first, regardless of the situation. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
Dr. Sandra L. Bell, MD has a 3.9 star rating with 77 reviews.
Dr. Sandra L. Bell, MD is open now. It will close at 5:00 p.m.
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